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Category: Conferences/Events (Page 70 of 80)

Early Notes from the Travel 2.0 Conference

Well, the sun’s not up yet in Tinsel Town [no, I haven’t been up all night!], but I thought I’d do a quick blog post before I get to the opening session. After stopping to have lunch yesterday with PureVideo Networks in El Segundo on my way up the 405, I made it to the very crowded, gleaming Renaissance Hollywood Hotel (near the Hollywood Bowl) yesterday about 2:00 for registration at PhocusWright’s annual travel-industry confab. What a mob! Close to 900 turned out, huge lines, and the hotel was sold out weeks ago. Other press in attendance includes BusinessWeek, Reuters, USA Today, The Internet Traveler, and about 16 travel-industry press. Blog coverage? Some press may be blogging live, but I appear to be the only pure blogger listed. I would have expected more at an event that’s largely about how Web 2.0 is affecting travel. Well, I’ll try to uphold my end of things…

I see sponsors of the event include Google (14 people here), Yahoo (16), and AOL (7). Also having good representation, as one would expect, are mega travel powers American Express (24), as well as Minneota’s own Carlson Companies (5), which includes folks from Carlson Leisure Travel, Carlson Hotels, and Carlson Wagonlit Travel, whose CEO is speaking this morning.

Why so much attention focused on travel? Well, I’m learning it’s one humongous space. The event’s producers call it “the world’s largest industry,” and I see Jupiter Research just released projections that would appear to back that up. It says online travel will hit $85 billion this year, and $128 billion by 2011. That big enough for ya?

Stand by for my onsite posts. The wi-fi here appears to be good.

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Travel 2.0 – I’m Breathless!

Regarding the conference I’ll be blogging from next weekPhocuswrightconf How can one not be enthusiastic after reading this update I received a few days ago from the event producers?

(beginning of excerpt)

Well, it’s just one week to show time in Hollywood, California!

At PhoCusWright, we are passionate about creating a unique conference in an industry mired in a “sea of same.” By producing a conference that’s changing conferences, we are fighting commoditization just like you and delivering a differentiated product along the way. Thank you for joining us in this quest to challenge the status quo.

Next week, The PhoCusWright Executive Conference will be the most notable yet in the event’s illustrious 13-year history for several reasons: record attendance, an unrivaled speaker roster that spans all aspects of our industry’s value chain; highly motivated and demanding attendees; and a tested, pioneering conference format that unveils what’s on prominent travel, tourism and hospitality executives’ minds, and a new “2.0 conference experience.” You’ll find yourself immersed in the strategic center of the world’s largest industry — surrounded by the heads of major suppliers, distributors and influencers.

This business trip is your key to the unvarnished truth about the vetted, the vexed and the victorious as “Travel 2.0 Confronts the Establishment.”

Overview and About PhoCusWright
For over a decade, PhoCusWright events have provided a more valuable experience because our analysts run the show. We leverage our travel industry expertise and interviewing skills to uncover truths, probe for clarity and reject sales pitches. Our clients (attendees, sponsors, exhibitors, speakers) know that we respect their time by providing superior production value, professional event operations, excellent meals and social networking opportunities with unique access to peers and industry leadership. The PhoCusWright Executive Conference on November 13-15 will be three special days dedicated to fresh ideas, expansive thinking, incredible energy and uncommon community.

PhoCusWright Inc. is an independent travel, tourism and hospitality research firm specializing in consumer, business and competitive intelligence. The company produces consumer, market and industry research, provides strategic consulting services and stages a series of high-profile conferences in the U.S. and Europe.

Conference Program and Agenda
At last year’s Executive Conference, we witnessed Travel 1.0’s swan song. Since then, the Travel 2.0 floodgates have opened with empowered consumers taking charge. It’s a positive, advancing force holding great promise for our industry.

Travel 2.0 – our industry’s collective application of Web 2.0 – embodies how companies can differentiate themselves in a vast, dynamic travel distribution marketplace. It challenges status-quo travel planning behavior. Travelers are now keen to take control and find/create the perfect trip, not just the cheapest trip.

The conference theme is huge: “Travel 2.0 Confronts the Establishment.” Content and conversation center on a unique collection of leadership and topics. The non-stop program is very busy by design and the format exposes attendees to a rare experience. Pithy and provocative commentary triumph.

PhoCusWright attendees (that’s you!) enjoy a reputation for asking savvy, deep-digging questions and not letting go without real answers. Don’t be shy! Our analyst team, armed with a cache of questions, draws the best out of everyone! With a relentless quest for meaningful debate and a probing perseverance for clear answers, together we will expose the very issues that have a vise-like grip on senior executives’ minds.

Be prepared for the unexpected!

New This Year
New this year, attendees are empowered to control their own conference destiny. Just as Travel 2.0 enables consumers to create their perfect trip, The PhoCusWright Executive Conference enables attendees to customize their perfect conference experience. For example, the Attendee Empowerment Heat Map (available at www.phocuswright.com/conferences/heatmap) illustrates your ability to control how much content vs. work you choose to focus on at any time and anywhere. Whether you soak up content in the theater, multitask in the cafe with headsets or camp out in the satellite theater, not only will you learn about Travel 2.0, you will live it!

Also new this year: real-time electronic question board, attendee headsets to listen anywhere, satellite theatre, 80 – person café, sponsored workshops, “VC Talk”, myphocuswright.com and more.

Back by popular demand: WiFi, live blog, open exhibition showcase, I-mag projection that beams several different types of screens at different locations. Whoever is speaking — pundit on stage or attendee in row 38 — appears live on the screens, including subtitles with name and affiliation.

Dream Demographics
Wonder who you will be seated next to? Your strategic partner. Your big investor. Your hottest prospect. Your next key hire. Your awaited acquirer. Your biggest competitor. You’re not dreaming.

It’s very much prime time for our marketplace. We are proud to showcase industry heavyweights from the traditional as well as the online sector; from corporate, meeting and leisure camps; from the supply as well as the distribution side; from discount to luxury; from media and transaction vantages; from North America to Asia; and from Wall Street’s to Main Street’s perspective. We understand the people you interact with matter the most so we have lured an incomparable target audience you can’t miss.

In this fertile environment, millions of dollars of deals get done… and then some. Relationships are cemented. Leads are qualified. Paths are paved. Hires are secured. By joining your peers from around the world, you will shape your point-of-view, hone your strategy, fill your sales pipeline and cultivate business like never before.

The Bottom Line
That’s why we’re all congregating next week at The PhoCusWright Executive Conference to confront what’s next and profit from a keener understanding. Unrivaled insight, healthy debate, critical corroboration, peer talkback, audience grilling, credible forecasts, powerful thinking… even a better night’s sleep.

The PhoCusWright Executive Conference will be “a needle-moving” three days where clarity reigns supreme and buzz is palpable. You are among an unparalleled group: savvy, connected, demanding and poised to do business. Thank you for coming. We look forward to seeing you and to your participation.

Be ready to stand up and speak out. Travel 2.0 is confronting the establishment, and so will you!

(end of excerpt)

As I said, breathless! I’m getting pumped about this thing. And I haven’t even followed the online travel industry all that much to date….Flyspylogo_2except via my own personal experiences as an avid user of these services for my frequent personal and business travel. I’m especially looking forward to the talk to be given by Rob Metcalf, founder of Minneapolis-based Flyspy.

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Web 2.0 Summit Could Take a Lesson

As I sit here blogging from my room on the 14th floor at the Hyatt Regency Century Plaza in LA, watching the sun rise, I’m thinking the blogging experience up at the big event up in EssEff couldn’t have been too much fun. Glad I missed the frustration. I just read a post on Read/Write Web that the wi-fi there was spotty at best. Madashell How could the producers of the event not provide reliable wireless ‘Net access? Is it something to do with the antiquated venue? Just a logistics screw up? Or did they cut corners after charging such lofty prices? After all, this was an event that was supposed to glorify technology, wasn’t it? Just goes to show you — technology often doesn’t work as advertised. I’ll bet there were some unhappy bloggers at this event. The producers should take a lesson from conferences like Demo. They manage to have wi-fi that’s flawless in my experience.

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Return With Me to Those Halcyon Days of the Internet ‘Summit’

Did you hear the Web 2.0 Conference kicking off today in SF just changed names to the “Web 2.0 Summit”? Web20summitlogo That’s to sufficently differentiate it from the “Web 2.0 Expo,” dontcha know — which debuts next spring (and will also be produced by O’Reilly Media and CMP).

Harkens me back to the days of the former “Internet Summits” of the late ’90s, produced by The Industry Standard and hosted by John Battelle — same cohost as this week’s conference. I was reminded of those heady events when I saw a guy quoted yesterday in the WSJ who was one of the many good people I met at those awesome Summit events that Battelle produced. That was Peter Cobb of eBags, which is one of the better e-commerce survivors from the dot-com era; he was part of the very interesting story on Google’s newspaper advertising test. Rock on, Peter!

Those dot-com era Summits were a $4000 ticket, not this week’s bargain(?) $3000 tab. [That must mean it’s not a bubble yet?… 🙂 ] But don’t try to buy a ticket to the Web 2.0 Summit — every VC and recepient of VC from here to China sucked those up quite a while ago. [Yes, just like the pre-bubble days.] Your best bet (only bet?) is to watch for some of the breathless blogging that will be emanating from The Palace Hotel for the next few days. Or else just hang out in the lobby. [My friend Steve Borsch secured a pass and will be one of those capturing some of the action on site. But just type “web2con” into any search box you can find, and you’ll have way more to read than you can handle.] Myself, I’m at a private Sony event in LA the next few days, and will only have time to take a glimpse of the online action occasionally during downtimes.

Meanwhile, Elsewhere in Conference-Land
An event that I wished I could have taken in last week was Startup Camp in Mountain View, sponsored by Sun. Looks like it drew 400 attendees, who are listed here.

I also heard from my former Conferenza editor in SF, the intrepid Gary Bolles, that another one of the MuniWireless events he helps produce, this one right here in Minneapolis in recent weeks, was a big success. He said they had some 300 attendees and three of our local mayors spoke, including tech-savvy R.T. Rybak of Minneapolis (a former Internet consultant, I kid you not).

Did I mention conferences are a booming business again? 🙂

Okay, so next week, since I was planning to stay in SoCal this coming weekend, anyway, I decided to catch a big “Travel 2.0” conference. The pitch: “Now in its 13th year, this event will cast a Hollywood-style spotlight on the world’s largest industry as ‘Travel 2.0 Confronts the Establishment’.” Yikes! They asked Minneapolis’ Rob Metcalf of Flyspy to speak, so I can’t miss that. Mr. Disrupto. I’ll be posting from there as much as I can, assuming they’ll have enough WiFi bandwidth to go around. It’s a jam-packed agenda, with lots of big hitters in the travel space, old and new, speaking. From the looks of the registration list, this one will top out at some 800 attendees and close to 50 press.

Ah, yes, Internet conferences — I love ’em! Watch for more, right here…

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Angel Investing Is On the Move

Angel_investor2 Angel investors are banding into networks at an increasing rate, especially in the Upper Midwest, and they’re getting a lot more savvy, I learned at a conference sponsored by RAIN Source Capital, September 28-29, in Mankato, MN. Separately, I also read recently that the number of angel-funded deals was up 15% in the first half of 2006.

The RAIN organization, based in the Twin Cities, has already formed 17 networks in several cities and key regional centers in Minnesota, Iowa, North Dakota, South Dakota, and Montana. And it plans 10 more in the next year, expanding into additional states that include the Pacific Northwest. To say I was impressed by their “network of networks” model and how far it’s come in a short amount of time would be an understatement. Rainmakersconf They appear to be out in front of a trend, meeting the market need to fill the infamous “gap” between very early-stage funding and traditional VC funding. It’s a gap many entrepreneurs have been more than frustrated with in recent years as they attempt to attract capital to get their ventures off the ground. And it’s the angels — increasingly smart bands of these angels — that are stepping up to fill that gap.

Key Things I Learned at This Event
• A recurring topic was that angels frequently see entrepreneurs who lack the ability to be coached. That was a word heard at the conference early and often. But, with their experience founding and running successful businesses, it’s not hard to understand that most angels want to invest in people who want and can take advice — that is, who realize they need more than money.

• In the U.S., there are currently about 200,000 angels, but only about 10% of them are organized into any group. That figure was courtesy of speaker Bill Payne, Entrepreneur-in-Residence at the Kauffman Foundation (pictured here). Billpayne

• However, the number of angel groups is expanding, he said, and most of the approximately 250 that now exist in the country are so-called networks, which study deals together and make investments as a group. Less than 20% of that number, though, currently pools capital in advance and votes. Thus, Payne said, the RAIN organization, though it may be growing rapidly, has a ways to go yet before it can be considered “mainsteam.” There are lots of models out there, most based on what works in a local community, he said.

• The average angel deal, according to Payne, takes about five years until exit, and has about a 25% IRR (internal rate of return), which means a 3X return by the end of that five years. And most successful angels split their investing about 50-50 between early-stage and late-stage deals. “But,” he said, “it’s a bumpy, uneven road” to reach milestones. “And entrepreneurs lie, so we have to do multiple rounds.” He said that, of his 31 angel investments over the years, two deals took as long as 15 years to exit. Generally speaking, he said “You have to realize you’re in a decade-long activity.”

• How involved do angels get in their investments? “Most get very engaged,” said Payne, “but not necessarily in every portfolio company — they can’t possibly be. The beauty of a network is that someone from the group can ensure that all investments are being monitored properly.”

• What about valuation? Pre-money valuation is critical, said Payne, and he likes deals in the range of $1-3 million. His basic formula for ROI on an angel deal is quite simple: divide projected terminal value in year 5 by the post-money valuation (assuming no dilution). “But with an average overfall ROI of only 10-15%, you need a large portfolio to ensure success, and a 10-year commitment.”

• Diversification is the key, says Steve Mercil, CEO of RAIN Source Capital. “No one person can have enough expertise. The value of the network is what this is all about. It’s the ‘penguin concept’ — you jump in with others.”

• Can entrepreneurs be humble? “They have blind spots,” said Gene McGowan, a member of Prairie Winds Capital LLC angel network in Sioux Falls, SD, and a panelist in one of the sessions. “And we need to help them fill those. If they’re not open to a partnership relationship, that’s not good. They must be humble enough — it’s the smartest thing they can do, accept help in filling those blind spots.”

• What’s the most important thing an angel can do after he invests? “Know the controller!” said McGowan. Watch the financial statements, added another panelist, and be especially concerned if key people are leaving.

• What’s perhaps the second most important? “Dry powder,” said Jerry Okerman, former head of the 3M Company’s venture capital program, referring to follow-on investments. “You’ll need at least 50% more at the ready, maybe 100%.”

• What’s the one constant you can plan on? “Change,” said Cathy Connett, “and it’s always related to the people.” So, she said, angels and angel networks must always be ready to deal with that, and we heard again a reference to the “coachability” of the founder. Cathy has been an angel investor since 1993 and in now a member of one of the RAIN networks in the Twin Cities, the Sophia Angel Fund.

Billion-Dollar Buyouts of Upper Midwest Startups
In his opening-evening keynote at this event, Rich Karlgaard spoke of his favorite story about “small town America” tech startups in our region — that being Doug Burgum’s Great Plain Software in Fargo, ND, which Microsoft acquired in late 2000 for $1.1 billion.

But in the closing keynote after lunch the following day, we got to hear the story of yet another $1.1B acquisition: Midwest Wireless of Mankato, MN, which is being acquired by Alltel. Announced originally in November 2005, we learned the deal was actually expected to close just a few days after the event. The guy telling this amazing growth story was Dennis Miller himself (pictured here), the CEO and founder of Midwest Wireless (who plans to stay on with Alltel once the deal is final). Dennismilleralltel Miller said that Midwest Wireless began in 1990 with a handful of employees and a single tower in New Ulm, MN [one of my favorite towns, where the oldest brewery in the state, Schell’s Beer, still flourishes]. By the end of the ’90s, the company had 4700 towers. It made its first acquisition in 1996, a wireless company in Rochester, MN. By the year 2000, it had 234 employees and 110,000 customers and made another acquisition — this one for $165M — which expanded the company’s service area into Iowa and Western Wisconsin. By 2003, Midwest Wireless made a big bet: it switched over to CDMA technology, which Miller implied was a big challenge for the fledgling firm, but one they survived. By the end of 2003, his firm had grown to 507 employees and 356,000 customers, revenues had expanded to $179M, and it had made a second Iowa acquisition by the end of that year. Fast forward to the end of 2005, when the company had reached 636 employees and 440,000 customers, and $264M in revenues.

“What was our biggest challenge?” CEO Miller rhetorically asked. Not surprisingly, he said that was “dealing with rapid growth.” But another question he said he’s been asked more often recently is this: “Why exit?” Miller explained: “We could see the ‘Big Four’ were rapidly expanding their market share, and we could see that was at the expense of the smaller players. The ‘everybody else’ category was declining rapidly.”

In 2005, said Miller, “Things started to heat up.” Western Wireless, based in Seattle, was acquired by Alltel. Consolidation in rural wireless markets was underway, he said. So Miller and his management team started interviewing investment bankers. In July, the firm hired Bear Stearns and, by August or September, the auction process had begun. But it didn’t take long for the process to come to head: on November 19, 2005, Alltel announced its intent to acquire Midwest Wireless for just shy of $1.1 billion.

In retrospect, here are some of the impressive metrics Miller cited for Midwest Wireless: (1) His company’s shares saw an increase over this time period of 300%, and (2) the firm achieved a compound annual growth rate (CAGR) of 17.5%.

What key decisions could he look back on? an audience member asked. “We didn’t sell out in the crazy late ’90s,” said Miller. “We couldn’t see how those shareholders could win. If it’s too good to be true, then it probably is.”

Next question: How did your job change from 10 employees to 600+? “You learn what you do well, and you hire people to do the rest,” he said. “And then you let them do it!” Miller then offered up a great metaphor: “You give them rope, and — when you do that — you’ll find they more often tie bows than nooses.”

Final question from the angel audience: Why did you join the RAIN fund? [Miller has been a member of one of the networks, based in his hometown of Mankato, MN, for some time.] “It’s a great idea, and wonderful people. We’re all a part of a regional ecosystem,” he said. “If we can pool resources, we all win.”

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