Reflections & analysis about innovation, technology, startups, investing, healthcare, and more .... with a focus on Minnesota, Land of 10,000 Lakes. Blogging continuously since 2005.

Category: Marketing/Branding/PR (Page 24 of 29)

DEMO: People Are Central in New Model

Chris Shipley is giving her introduction right now. There’s an exciting shift going on in IT, she says. Tech is no longer the central focus. “We’re deeply into the age of Age of the Power of the Individual.” Chrisintro_2 We have the power to choose the technologies we use and how we use them. “We’re all becoming designers and producers. We’re ‘creating consumers’,” Shipley says. It’s not just about consumer applications, however — personal preferences of enterprise buyers drive their IT choices, too. And the 68 companies here exemplify both areas, she says. “One person’s office app is another’s home-based business app in the making.”

The first demo presenter was the Kauffman Innovation Network, showing its new iBridge network, which is designed to help universities get their technologies off the shelves so they can be commercialized.

The Buildup to DEMO Intensifies

Well, it’s 24 hours and counting till the opening of DEMO ’07 tomorrow morning, and the bits are flying. (By the way, here’s the event schedule.) The blogs are lighting up, traffic tripled to yours truly yesterday, and the pre-announcement news releases are starting to hit my in-box. The first was from BUZ Interactive, which has designed a way to send personalized voicemails, mixed with music, to any mobile phone on the planet without having the phone ring. More news just arrived from ThePort.com, which has gone live with the download for its Blerts desktop RSS alerter (Windows only for now). [A quirk about some of the companies on the alphabetical DEMO presenters list — their service or product name is not what they’re listed under, so don’t look under “B”.]

Over at TechCrunch, I’m not surprised to see a post on Splashcast, a cool new Flash player to embed your channels on a website, since it’s where TechCrunch contributor Marshall Kirkpatrick has been working. (Though he, of course, did not write this post — Nick Gonzalez did.) Turns out Marshall has been blogging at the SplashCast web site for some time.

Meanwhile, Pete Cashmore at Mashable did a great post last night called Social Networking at DEMO – Standards Higher than Usual? It’s an excellent rundown of what we can expect in this category over the next two days at the conference.

Who will win the coveted DEMOgod awards? That we’ll learn at the closing media-panel dinner on Thursday evening. The panel will be moderated by Walt Mossberg of the Wall Street Journal, and will include Victoria Barret, associate editor of Forbes, Larry Magid, tech columnist and CBS News contributor, and Laetitia Mailhes, correspondent for Les Échos. For some insight into the DEMOgod phenomenon, check out a blog post from my old Conferenza colleague, Gary Bolles, about the recent Churchill Club event in San Francisco. I also note that Conferenza is now running some breathless blogging by Sam Perry out in chilly NYC at the AlwaysOn Media conference, which overlaps with DEMO.

More from the desert soon….

Wize’s Review Technology Gets Big VCs’ Attention

Another Minnesota-founded Internet startup, Wize.com, has scored major venture funding. It’s the fourth such significant Series A round I’ve reported for startups in this category in my adopted home state in just the past eight months. Wizelogo Wize announced Monday it has received $4 million from top-tier firms Mayfield Fund and Bessemer Venture Partners. So it’s great news again for Minnesota, home to so many excellent, experienced entrepreneurs and developers.

In this post, I interview founder and chairman Doug Baker, whom I met in December, to learn more about how his firm’s funding came about. It’s a wonderful story. Interesting to note, however, that the firm now states its headquarters are in the Bay Area (where its new CEO is located), yet the Minnesota office and its people remain here. One of those people I know is Lee Zukor, Chief Customer Experience Officer, who hails from Best Buy, where I also spent some time. But, first, more about Wize and its technology.

More Than a Million Reviews Served
This firm has been busy! It’s already consolidated some 1,052,255 expert and consumer reviews on more than 17,000 products in eight categories. And more are of course on the way. It’s all based on what Wize calls the “collective wisdom from across the Internet. Wizerank Can you say consumer-generated content and the wisdom of the crowd? Its Wize Rank technology distills this collective knowledge into a single, simple number that’s easy to understand. It’s all propietary, of course, but the firm says, interestingly, that “it’s not complicated” and “it works, consistently.” Meaning that it helps you find great products.

Wize says its technology does not play favorites. Impartiality is obviously critical in a service like this. “Manufacturers and advertisers can’t buy a higher rating. The only thing that can improve a Wize Rank is more positive data collected from independent sources,” the firm states. The Wize Rank scale ranks products from 0 to 100, with 100 being the highest score. But top-ranked products aren’t always the best for you, the firm says. Depending on your personal needs, you may find a lower-ranked product that’s a better fit. The important thing, Wize points out, is that reading what the reviewers are saying can help you make the right purchasing decision.

Some products on Wize.com don’t yet have a rank. The company says it is constantly collecting trustworthy expert and consumer product reviews from thousands of internet sources. “When enough consumer product reviews are available, each product’s Wize Rank is calculated and presented. Until that time, we display all the information and reviews that are available to us without a Wize Rank. This lets you see what products are new and gives you easy access to the most up-to-date reviews and information on the web.”

A nice feature on Wize.com is one that lets you track the progress of a new product simply by saving that product to your My Research page. Then you just check back at your convenience, anytime.

A Q&A With Doug Baker, Founder and Chairman
Doug is another great example of a successful Minnesota serial entrepreneur. In 1999, he founded Private Accounts, an online marketplace of money managers that was acquired by ETRADE in 2000. Dougbakerwize More recently, he served as the original chairman of Airforce Nutrisoda, which was recently acquired by Pepsi Americas. In 2005, Doug founded Wize, where he continues to be active in the day-to-day operations and is chairman of the company’s board.

Doug graciously agreed to let me interview him for my blog. I told him I wanted to focus on the topic of funding and what the whole experience was like for him, because I knew other Minnesota entrepreneurs would find his story valuable.

Tech-Surf-Blog: What’s been the timeline of Wize’s history and how long did this Series A funding process take you? Please also tell us about any previous private or angel funding.

Doug Baker: Wize took Angel funding to get started, and we launched in beta in August 2006. Obviously, timing is critical and varies by company, market, product, etc. We were thrilled that Wize was approached by several VC firms almost immediately after our launch — it had long been our plan to capitalize the company with top VC firms.

Tech-Surf-Blog: How did you end up connecting with these two very well-respected VC firms? And what was the whole experience like, making the VC rounds?

Doug Baker: We couldn’t have been more pleased that the first two firms that contacted us were Mayfield and Bessemer. But my experience — and my lawyer — told me that we needed to “make the rounds” before committing to any firm. Our new CEO, Tom Patterson, came out to Minneapolis right away (he was Mayfield’s Entrepreneur-in-Residence at the time), and I was immediately impressed by his experience, knowledge, and enthusiasm. I spent several weeks in Silicon Valley meeting with people and firms, pitching and thinking. Pretty quickly, it became clear that the first firms that expressed interest were the right ones for Wize.

Tech-Surf-Blog: When and why did you realize that giving up the CEO reins was the way to go?

Doug Baker: It doesn’t feel much like giving up the reins — I’m the Chairman of the Board, and I’m integrally involved in most every aspect of Wize, actively operating the company in partnership with our CEO Tom. Tom’s experience and skill set are a great match for mine and for Wize.

Tech-Surf-Blog: I see you’re now stating the headquarters of the company are in San Mateo. Was that a requirement of the VCs? (This is the classic story for Internet startups here — that to get funded, they must move.) What was your experience in this regard, and what’s your opinion of this requirement?

Doug Baker: This has been a consistent problem for Minnesota-based startups. That said, it can be done. In Wize’s case, it made sense for us to have an office in Silicon Valley but that didn’t require us to all move there. With PrivateAccounts, a company I founded in 2000, we faced this problem as well, but ultimately we were acquired by E*Trade and kept our office in Minneapolis the entire time. So there is hope! Our investors see value in having a presence in both locations, and that’s an important part of the company’s competitive advantage; we’ve built a great team here, and our proximity to great people and — obviously — fantastic retail businesses is very important.

Tech-Surf-Blog: What will be the employee-split between the two locations? How many will stay here in Minneapolis?

Doug Baker: All of our original staff will be staying in Minnesota. Our offices are 3.5 hours apart on Northwest Airlines, which is less time than you can spend commuting in Southern California traffic, so there’ll clearly be some travel back and forth. Our two locations allow us to hire the best talent from across the country, and we will take full advantage of that.

Tech-Surf-Blog: What are your hiring plans? And where will most of the expansion be?

Doug Baker: Our first priority is to staff up our technology and product teams to build and create a world-class product. The staffing will take place wherever we can find the best people.

Tech-Surf-Blog: How do you see your online service expanding in 2007? New categories, for example? How will you differentiate from your competitiors, in a category most perceive as crowded and having no clear household-name brands that jump to mind? And how will Wize build big brand awareness?

Doug Baker: Our strategy for 2007 will clearly include category and content expansion, as well as finding new ways to extend our brand. We’re all about helping people find great products, and the platform we’ve built to do it — leveraging the collective wisdom of reviewers across the Internet — is just the tip of the iceberg.

Tech-Surf-Blog: Do you have a blogging or “new media” strategy? Anything you’d care to say on this topic?

Doug Baker: Blogging and “new media” is very important to us, especially as it relates to helping people get the information they need. We’re in the process of laying out our plans for 2007, but I can’t give everything away! [Ed.: The firm has already launched its own blog, linkable from its home page.]

Thanks, Doug, for taking the time. As Minnesota’s latest hot, new Internet company, we wish you all the best as you go forward. I promise not to buy another new product before checking its Wize Rank! By the way, I think the branding “Wize. People know.” is very cool. It really connects! So short, sweet, and memorable.

A Great MN Name, Freeze.com, Goes Bye-Bye?

One of the most successful yet little known Internet startups in Minnesota (little known perhaps because it’s not in the Twin Cities), is Freeze.com, of St. Cloud. Can you say screensaver world domination? Freezecomlogojog_1

Well, guess what? The Star-Tribune reported this morning [what, actual breaking news first on dead trees?] that Freeze has changed its name to….are you ready?….W3i. Catchy, huh?

What’s really weird is that I can find no link on Freeze’s site to that effect, and in fact had to drill down into W3i’s site to learn that, apparently, W3i is an affiliated company. I’m left to assume that Freeze is taking that moniker now for the whole shootin’ match.

Anybody know anything more on this?

Guy Kawasaki Wows Big U of MN Crowd

The Minnesota startup community turned out in big numbers on Friday, January 19 to hear Guy Kawasaki deliver his “Art of the Start” presentation. The main room at the McNamara Alumni Center was packed, with some 500-600 people, I’d guess, and a simulcast of the talk had to be set up across the river at the Carlson School for an overflow crowd. I managed to arrive a bit before 11:30 for the meetup I’d called a few days earlier, talked to a few folks (all kinds of people had arrived early), including some of my VC friends and bloggers, then was surprised to learn I was being invited into a special VIP lunch in advance of the talk in an adjoining room. Guylunchtalk Never one to pass up a free lunch, and a chance to talk more informally with Guy, my all-time favorite evangelist and speaker, I seized the moment. And I’m glad I did. Got to chat with Guy, then he gave a real interesting, informal talk and took questions, which was fun. (A photo I include here shows Guy with Gary Smaby, left, and Dan Mallin, sharing some laughs after his lunch talk.)

Guy talked about his love for hockey, and how he actually finds time to play five times a week(!) at his local rink in Silicon Valley. “Maybe I’m a Minnesota guy stuck in a Hawaiian body?” he mused. He also told us about his team, The Capitalist Pigs, which he brought along to compete in the U.S. Pond Hockey Championships at Lake Nokomis, where they’d played their first game at 8:30 that morning. Guy also told us his wife, whom he met at Apple, was originally from Minnesota. (Regarding the hockey tournament, two of the people instrumental in sponsoring Guy’s talk, Dan Mallin and Scott Littman, were also actively involved in that. More on the hockey event later.) Lunchguyk

Since Guy is now a VC, he spoke about his firm Garage Technology Ventures, and explained that he and his partners all have a background in software and IT, so tend to invest primarily in that area, although they have also invested in an e-commerce company and even a “clean-tech” energy firm. The latter is in solar energy and is actually doing the best of any of his portfolio firms right now.

So, What Is It That Silicon Valley Has?
Guy said at lunch that one of the questions he’s asked most often in his travels as he speaks around the country is this: “How do we become like Silicon Valley?” He gave some interesting insights on this topic. First of all, it was really an accident that it happened the way it did, and other locales would have a hard time trying to replicate it. It’s a state of mind, he said, not just a place. The one factor that really makes a difference, Guy said he has learned, is “the quality of the Department of Engineering” at the local university, alluding to the role Stanford University has played in the Silicon Valley phenomenon. “Google was just two engineers with an idea to improve search. Cisco was an engineer who wanted to do routing.” He noted that it’s not so much the business school. “Those people go off to work for the investment banks and big consulting firms. It’s the engineering school you need to focus on.” To me, however, the most insightful comment he had on what makes Silicon Valley different was this: “Investors there have a willingness to lose. They’re not humiliated by losing.” He also pointed out that students and entrepreneurs there come from all over the world. “Nobody cares who your father was, like at the big East Coast schools.” These first-generation entrepeneurs are the ones to watch, he said. “Like the ones whose whole family has been working at the 7-11.” But he also pointed out that a lot of the Silicon Valley allure, and the success of startups there, has to do with luck.

A really fun thing about the lunch is that I got to meet some new Twin Cities-area VIPs and see others I hadn’t seen in years. For example, got to sit next to a guy I’d met early in my career in advertising: Fred Senn, the legendary behind-the-scenes guy at the Fallon Agency, who recently coauthored a great new book called Juicing the Orange. I highly recommend it; Fred described how he and Pat wrote it in a style “as if we were talking to you at a cocktail party.” Also chatted with Lisa Bormaster, publisher of The Business Journal of the Twin Cities, whom I’d emailed with but never met. And I met Doug Johnson of the U of M’s business development office, now called the Office for Technology Commercialization, which really played a big role in pulling off this whole event. Kudos to him and his associate director, Jessica Zeaske, and to all the sponsors. I say it was an off-the-charts success! And I know Guy was very impressed with the size of the crowd. I also know, after hearing more from him a couple days later, that he will be back….

Our Meetup of Local Developers and Bloggers
A lot of my friends turned out to chat beforehand (and after), as I’d encouraged them to in a blog post a week or two prior. After saying hello to Tom Kieffer, Gary Smaby, Jeff Hinck, and Jeff Tollefson, I ran into lots of the great MinneDemo folks — first Dan Grigsby, then I saw Kim Garretson, Tim Elliott, Asim Baig, Luke Francl, Ben Moore, Bruno Bornsztein, Garrick Van Buren, Rob Metcalf, Jeff Pester, and even an old friend from my BestBuy.com days, Jennifer Kemp. [And I may be forgetting a few — sorry. But it was a busy place!] Another contact from days past, Matt Geiser, is now with a software startup called SuperBuild. All told, it was a fun, if brief, get-together. But everyone seemed really stoked by Guy’s talk — which I knew they would be! (The shot I show here is of Bruno Bornsztein and Luke Francl before the event.) Brunoluke

The ‘Art of the Start’ Talk
Guy’s one-hour speech was fantastic, following his tried-and true “top-ten points with a bonus” technique. Rather than me trying to cover all the great insights, I say just get the book! A few of the keys he presented “for starting up anything” are worth mentioning, however. Point number one, of course, is to “Make Meaning” — not money, meaning. Then the money will take care of itself. And we all loved how he went after mission statements in his next point: “Make Mantra.” That means being able to reduce what you do, the difference you make, down to about three or four words, not twenty or thirty. The Dilbert Mission Statement Generator can do the latter (in corporate speak)! You have to deal with the much more important job of coming up with a mantra. Guy’s third point was especially important, I think, to Minnesota entrepreneurs: “Get Going.” What he said here was that you have to “stop looking for a perfect world.” He also said you have to learn to think differently, and that it’s actually good if you “polarize people…all great products and services do.” (The Mac being one prime example from Guy’s past.) And “find a few soul-mates.” A few is good, he said — because “you must balance off each other, and learn how to prop each other up when you need to.” What I really found fascinating about the admonition to “Get Going” was that it was a great follow-on to Dan Mallin’s announcement of a new initiative in his brief talk before introducing Guy. Getgomnlogo It’s called GetGoMN.com. Click that link now and sign up now to get notified when it launches! (soon) I personally am very excited about this initiative…

And Then It Was Off to Hockey
After some good conversation in the networking that followed the event, the next thing on my agenda was to drive over to Lake Nokomis and shoot some pix of Guy playing hockey! He had mentioned previously at lunch that I could shoot some with his camera, too. So, off I went, only to discover I’d run out of battery! By the time I made a stop to correct that, I arrived too late to catch Guy’s 3:30 game. But I manged to get to his next one, at 9:30 Saturday morning, and took a bunch of shots at that one — starting with the shot you see here. Guyatrink I uploaded several more shots to this Flickr set. And I got to shoot with Guy’s great Nikon camera, too — the coolest digital cam I’ve ever held! Two cameras hangin’ around my neck, and my fingers freezin’! (The wind chill was below zero.) I told him I just pointed and shot as fast as I could — hail mary, baby! Hey, shooting hockey action is not easy! I have a whole new respect for those sports photographers. But, like a monkey at a keyboard, sooner or later, I figured if I just kept shooting, something lucky might happen…. 🙂 Anyway, Guy told me later he liked the photos (or at least tried to make me feel good by saying that!), so maybe we’ll see some of the ones I shot with his camera show up on his blog.

I know Guy had a great time here (and he did get a chance to take in both a Gopher and Wild hockey game with his teammates over the weekend). His appearance was a really great thing for our startup community, and I know the energy of the whole experience will carry on for a long, long time. Thanks, Guy, from all of us here in Minnesota! (Update: he just said in an email, “It was an honor and a pleasure!”)

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