Reflections & analysis about innovation, technology, startups, investing, healthcare, and more .... with a focus on Minnesota, Land of 10,000 Lakes. Blogging continuously since 2005.

Tag: Amazon

George Reese on “The Cloud’s Shining Moment,” Four Days Later

ShiningMoment-Cloud_370w The major Amazon Web Services outage that began this past Thursday morning was unlike anything before it.  Countless AWS customers, big and small, went down, many for days. Surprisingly, other biggies like Netflix, SmugMug, and Twilio had little or no disruption.  One hungers to know why…

Over the weekend, George Reese, a cloud expert and author (and CTO of cloud-management tools company enStratus), wrote a fascinating post on O’Reilly about what some would call a cloud disaster — entitling it, ironically enough, “The Cloud’s Shining Moment.” George has a unique perspective on the cloud, and a large following. GeorgeReeeseHis post got huge play, and that continues — so I decided to message him on Twitter and set up a coffee so I could interview him Monday morning. I was anxious for him to elaborate on his post and share more of his thoughts, now that the outage is (mostly) behind us.

Click on the link below to hear the whole chat. What follows here are some snippets from that 30-minute conversation (it was recorded in a busy coffee shop, so there’s background noise, but you can hear us fine):

• Thursday at 3:00 am: “We knew something significant was going down.”
• What happened, who was affected, and why.
• What about SLAs? “They’re not an insurance policy, they’re a refund policy… SLAs are a joke.”
• The “Design for Failure” approach vs. traditional application architecture gives you “control over your own destiny.”
• Why the AWS outage was a shining moment: it’s about learning what you can do in the face of an event like this. “So many survived.”
• The “cloud haters” came out after the O’Reilly post. Flame wars erupted in the comments. George pre-empted what they thought was, ahem, their shining moment… 🙂
• In large corporations, the “Department of No” is the real problem.
• George guarantees that CIOs who say their companies are not in the cloud actually are, and just don’t know it. Many others realize the cloud “genie is out of the bottle,” and are now coming to his firm, to be their window into what’s really going on in the cloud.
• George’s company now makes it possible to do “cross-cloud” backup and disaster recovery. Not only can customers do automated DR, but automated DR testing, too.
• He says his company is at “the most important point” in its life and the evolution of the cloud. In the last six months, “enterprise has gotten it.” He noted that he’s never spoken to so many Fortune 100 companies as he has in the past week.

Download or listen to my interview of George Reese, CTO of enStratus … (MP3)

Download here

Two other excellent blog posts we touched on that came out over the weekend:
• “How SmugMug survived the Amazonpocalypse,” by Don MacAskill, Cofounder & Chief Geek
• “Seven lessons to learn from Amazon’s outage,” by Phil Wainewright, ZDnet

UPDATE: Here’s another good one:

• “An unofficial EC2 outage postmortem – the sky is not falling,” on the CloudHarmony Blog (caution: you have to really want to take a deep dive into cloud storage)

(Here’s more about my interview subject: George Reese has been delivering software as a service since 2003 when he founded Valtira, a suite of web-based marketing tools. Prior to Valtira, George held a variety of technology leadership roles with J. Walter Thompson, Carlson Marketing Group, and startups Ancept and Imaginet. George is the author of several O’Reilly books on Internet and enterprise technologies, including Java Database Best Practices and Managing and Using MySQL and the recently released Cloud Application Architectures. He has an MBA from the Kellogg School of Management at Northwestern University and a B.A. in Philosophy from Bates College in Lewiston, ME. Follow him on Twitter @georgereese.)

Full Disclosure: As mentioned during the recorded interview, the writer had a consulting relationship with enStratus in 2009.

 

Krugle Bags Amazon Deal

We interrupt this coverage of Widget Summit for news about code-search site Krugle announcing a deal that will help software developers more easily find code within the Amazon Web Services developer network. Krugleamazon
I was just sitting here in the lobby of the Palace Hotel, where the Web 2.0 Summit is getting underway, killing some time before I head for SFO, when the news popped up.  Steve Larsen, Krugle’s CEO, just told me by email that his company’s code search tools are now "in front of one-third of the world’s 14 million developers."  That’s big, dude. Congratulations. 

eTech: Magical Mystery Tour

I’m off on an adventure tomorrow morning, flying to San Diego again, this time for the O’Reilly Emerging Technology Conference, where I’ll be reporting for Conferenza and posting to this blog. I’m looking forward to running into some old friends, and to an exciting program. The “magic” theme this year should be fascinating, based on the descriptions of some sessions I’ve highlighted below.

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What technologies are “poised to blast off into the realm of magic?” O’Reilly asks, as it launches its sixth annual eTech event. [It will be the third one I’ve reported on, by the way.] The goal is to “balance pie-in-the-sky theorizing with practical, real-world information and conversation,” says the firm. The format consists of tutorials, breakout sessions, keynotes, and that most revered form of interaction — hallway conversations! — which “will hopefully spark enough unconventional thinking to change how you see your world.” Etechtheme400

The dates are Monday, March 26 through Thursday, March 29, and the venue is the Manchester Grand Hyatt right on the harbor in downtown San Diego. The promise, says O’Reilly, is for you to be able to learn which areas of technology have sufficiently advanced to the level of magic. So, I’m joining more than 1200 technologists, CTOs, hackers, researchers, thinkers, strategists, entrepreneurs, business developers, and VCs that are expected to participate in this year’s event. Grandhyatt I know from years past that the attendees at eTech are top notch — many leading developers, trendsetters, founders, and VCs (definitely a lot names you’d recognize). The strength of eTech, according to O’Reilly, is how it “taps into the creative spirit of all attendees, sparking provocative encounters and productive inspiration that continue long after the conference ends” — and I agree based on personal experience. In addition to the variety of sessions and extra-curricular activities, eTech has an exhibit hall featuring a focused group of about 14 exhibitors and sponsors.

eTech Sessions That Especially Sound Good
So, what are some the talks I’ve flagged out? On the first full day, Tuesday, I plan to catch as many of these as I can (some overlap each other, unfortunately):
• Building a “Web-Scale Computing” Architecture to Meet the Variable Demands of Today’s Business (Amazon Web Services)
• Making Offline Web Applications a Reality (Zimbra)
• Movie Magic: Coming Soon to the Real World Near You (Apple Computer)
• Flickr for Office Docs – Content Syndication through ThinkFree Doc Exchange
• RSS Beyond Blogging – Connecting Applications With Feeds (nSoftware)
• Digital Disney: the Mainstreaming of Web 2.0
• Successful Open Communities on the Internet (Wikia)
• Extreme Productivity in the Enterprise: The User is the Developer is the User (BEA)
• The Myths of Innovation
• Virtualizing the Datacenter with Project Blackbox (Sun)

Then, on Wednesday, we start getting heavier into that magic thing:

• The Coming Age of Magic (ThingM) – Excerpt: “The desktop metaphor is dead … Interaction design is significantly trailing the capabilities of the technology because of how difficult it is to explain what all this new stuff does … The desktop metaphor was useful for twenty years as a way to structure and explain information-processing technology. I propose “magic” as a metaphor for structuring interactions with embedded information processing technology …”

• The Role of Ubiquitous Web 2.0 Technologies in Everyday Life (Danah Boyd) – Excerpt: “While the ‘radical’ practices of young people and the organizational fetishes of technologists are certainly a curiosity to be examined, the real shift is happening in the lives of everyday people without an ounce of reflexivity …”

• Patterns: From Fabrics to Fabrication – Excerpt: “Today, the re-emergence of craft is part of the DIY movement that is discovering new tools for personal fabrication.

And here’s my vote for best named session:
• Scalability: Set Amazon’s Servers on Fire, Not Yours (SmugMug) – Excerpt: “With companies like SmugMug, Flickr, and YouTube growing by leaps and bounds, storage is a vital but expensive ingredient. Building, scaling, and managing large storage installations is cash — and labor –intensive. Amazon provides a simple API that exposes their internal storage architecture at utility prices. Suddenly, anything is possible. Unlimited, always-on storage everywhere in the world.”

• Sufficiently Advanced Magic (MIT Media Lab) – Excerpt: “…magicians and scientists often play on the same borders of the unknown. Magicians, however, do not have to kowtow to the constraints of reality as technologists do … If technology is man’s search to express control over his environment, scientists should look to magicians for inspiration and guidance as to what has engaged people for millennia … they continue to be successful by adapting their techniques and presentations in order to affect people profoundly.”

• Engaging with Web 2.0 Outside the Browser (Adobe) – Excerpt: “Web 2.0 is more than a social networking phenomenon. It’s a renaissance in web development … Rich Internet applications (RIAs), which break out from the traditional page-based web paradigm and currently run in the web browser, will soon be able to run on the desktop, both on and offline, with the ability to access local data and use web services to present an integrated and unique user experience … best practices and techniques that leverage existing web development skills to build and deploy Web 2.0 applications that bridge the Web and desktop … a new application model for content delivery and collaboration … how HTML, JavaScript, PDF, and Flash are coming together in a new project, code-named Apollo.”

• Pipes: A Tool for Remixing the Web (Yahoo!) – Excerpt: “Developers can use Pipes to combine data sources and user input into mashups without having to write code.”

• Web Scale Computing (Amazon Web Services) – Excerpt: “Web 2.0 business models are about competing on ideas, not on resources. Yet over 70% of most startup development effort goes into undifferentiated “heavy lifting”! … Using AWS, developers can build software applications leveraging the same robust, scalable, and reliable technology that powers Amazon’s retail business … 200,000 developers have registered on Amazon’s developer site to create applications based on these services.”

• Ajax Unplugged: Architecture and Tips for Taking Your Applications Offline (Zimbra) – Excerpt: “Looking back, 2006 may have been the year of Ajax … But despite its game-changing hype, Ajax is limited in its usefulness, it only helps people when connected to the Web. Surprisingly enough, people want access to their applications even when they aren’t connected to the Internet …”

And…drum roll…my vote for the funnest sounding session at eTech:
• 1/2 Baked (panel: 500 Hats, Feedburner, First Round Capital, August Capital) – Excerpt: “Half-Baked Dot Com is a participatory exercise in entrepreneurial improv theatre conducted by five teams of startup addicts and judged by an estranged panel of venture capitalists…or several crackpots and D-list bloggers, whomever shows up first … Half-Baked is the latest Web 2.0 craze that’s sweeping the un-conference circuit. Show up early and bring your A-game if you’d like to participate, otherwise bring your camera to record the heinous crime perpetrated on an audience who paid good money to attend this event.”

Finally, on Thursday, I’m seeing several more sessions that I’d like to catch — if I can hang around that long before hittin’ the waves:
• Apollo: Bringing Rich Internet Applications to the Desktop (Adobe)
• Silicon is Invading Medicine (Andy Kessler)
• Lessons Learned in Scaling and Building Social Systems (Yahoo!)
• Web 20-20: Architectural Patterns and Models for the New Internet (Adobe)
• Your Web App as a Text Adventure (Stikkit)
• Web Feed Workflows – Getting the Right Information, to the Right People at the Right Time (Attensa)

Let me know your thoughts about the sessions above, questions you’d like answered, etc. Watch for my blog posts and Flickr pix, too. And, by all means, if you’ll be at eTech yourself, please look me up!

Utility Computing for the Little Guy

Well, it’s finally happened. Amazon’s recent announcement is heralding a new day in computing, especially for startups and small businesses. Here’s how CNet and Computer Business Review covered the story. I began writing about utility computing (also called on-demand computing) way back when — well, in 2002, anyway, before the media began covering this phenomenon in a big way. Mostly that was due to my friend and client Tom Kieffer, who had founded a company here in Minneapolis (since acquired) based on this concept. Tom saw this trend coming all the way back in the late ’90s, when he founded that company, Agiliti Inc. And, even though the UC movement subsequently had a bit of slowdown as a result of the dot-bomb and general tech crash in 2000, he firmly believed it was still a major trend. Well, write down August 2006, folks, because I say this is a key milestone in confirming that utility computing is, in fact, very real. Internet startups everywhere (just to name one category) will be looking seriously at services like this as a way to scale.

I just discovered that Greg Linden, formerly of Amazon, and lately founder of Findory in Seattle, did a post on this, too, on his very good blog called Geeking With Greg.