Reflections & analysis about innovation, technology, startups, investing, healthcare, and more .... with a focus on Minnesota, Land of 10,000 Lakes. Blogging continuously since 2005.

Tag: Amazon Web Services

How to Get Buzz for Your Startup Launch: Write a Book!

Okay, not everyone can pull this off.  But one experienced Minneapolis tech entrepreneur, George Reese, is doing it in a big way with a new book on "cloud computing."  What's cloud computing, you ask?  Did you just come out from under a rock?   If you're involved in any way in IT, even on the fringes of it, you've been blasted for months with an almost endless amount of media coverage and discussion about this topic — a recent example being on the front page of The Wall Street Journal the other day.  Even most casual Internet users are now aware that many of their consumer web apps are accessed "in the cloud," as opposed to being software they install on their own computers. Google's Gmail is probably the best known example of that.

George Reese is cofounder of a new Minneapolis startup, enStratus, GeorgeReese-headshotand is right smack in the middle of all the buzz. 
Thanks to his new book, which he worked on for six months, he's in a great position to help clear the air surrounding a lot of the cloud computing hype that's flying around out there now.  He's especially interested in helping enterprises that are looking to take advantage of the economic benefits of this form of corporate IT. 

GeorgeReese-book-200w
On April 10, George's new book will be released by O'Reilly Media:  "Cloud Application Architectures: Building Applications and Infrastructure in the Cloud."  And here's the Amazon link.  It's now available at both these links for pre-ordering. I've known George since 2006, in relation to his previous startup, Valtira (a SaaS marketing platform), from which enStratus is being spun out.  (I also know David Bagley, the CEO of Valtira, who's the other cofounder of enStratus.)  I thought it would be fun to get George's thoughts about this uber-hot topic of cloud computing, and hear the story behind his book.  This is an interview I conducted with him earlier this week, which first appeared on the cloud computing site Cloud Ave. and, later, on our own Minnesota tech news site, Minnov8.

Graeme:  How long have you been involved with cloud computing, and what made you decide to write this book?

George:  I suppose that depends on what you mean when you say "cloud computing." I've been developing SaaS systems for the past five years, but got into Amazon Web Services and Infrastructure as a Service in late 2007 when my company Valtira needed an alternate approach to a high-availability infrastructure. During this time, I've developed a body of experience in putting transactional database applications into the Amazon Cloud.  My editor at O'Reilly, with whom I've written several books in the past, heard I was doing cloud work and asked me to put together a book on the subject.

Graeme:  Why is cloud computing gaining adoption like it is?  What is its attraction?  We know Internet and IT startups love it, but do you think it will catch on in any significant way with larger enterprises?

George:  The primary attractions to cloud computing are cost and flexibility. Cloud computing enables you to build out a world-class IT infrastructure with no up-front capital investment and pay for the growth of your infrastructure as the business it is supporting grows.

I believe enterprise IT has a strong need for the benefits of cloud computing, but they have higher expectations with respect to reliability and scalability than startups. My company enStratus is all about dealing with these two concerns for enterprise IT, and I talk a lot about that in the book.

Graeme:  For what types of readers did you primarily write the book? What will they get from it that they can't get elsewhere?

George:  The book is for people tasked with making the move into the cloud and guiding them through that move. I start by establishing what the cloud means from my perspective and what its value is to an organization. The book covers how you evaluate what makes sense to move into the cloud and, once the decision is made, the security, availability, and disaster recovery planning necessary to operate at an enterprise level in the cloud.

Graeme:  Do you deal in the book with the issue of choosing a cloud computing provider? In not, why not?  Do you attempt to compare providers?

George:  No. Anything I might say in the way of a comparison would be out of date by the time the book hit the shelves. Jeff Barr from Amazon reviewed the book for technical accuracy, and E.J. Johnson from Rackspace and Randy Bias from GoGrid both provided appendices describing their offerings.

Graeme:  What are some of the other key issues you deal with in the book, such as security and reliability of the cloud?  And what does the book deliver that's not available elsewhere?

George:  Given my role at enStratus, cloud security and reliability are obviously key concerns of mine. I spend an entire chapter on security issues and cover how to architect your applications for maximum availability throughout the book. I have not seen much of this kind of talk available on the Internet; mostly warnings about how security and availability are things you should worry about.

Graeme:  Readers of the book will also learn about the management tools you have developed for use in your own company, Valtira, which offers a SaaS marketing platform. Please tell us how those tools led to the formation of a separate, spinoff company.

George:  Valtira was looking to build out a new service offering that required a high-availability infrastructure. We priced out a managed services infrastructure to support our needs, but that proved too costly for a new product offering. We then turned to the Amazon cloud to see if it would meet our needs. We ran into a number of obstacles along the way. Some of these obstacles have since been addressed by Amazon through new service offerings like Elastic Block Storage. For other obstacles, we built out tools to take care of things. It turns out that people who were not Valtira customers really wanted our tools, so we spun them out into enStratus.

Graeme:  You began working on the book many months ago. The release of the book seems now to be right at a time of intense focus on cloud computing, undoubtedly driven in part by current economic conditions.  What's your take on all the hype?

George:  Cloud computing is the most disruptive technology to hit business since the Web. It's not hype. Like any disruptive technology, however, there's a lot of misinformation flying around. To make matters worse, every person has a different internal definition of "the cloud" that frames their discussions on the subject. So, the hype is warranted, but everyone needs to pay particular attention to context and definitions in their discussions.

Graeme:  With the book's release, your speaking schedule is naturally heating up.  Please tell us where people can find you in coming weeks and months.

George:  Well, first, I'll be presenting at CloudCamp in New York City on April 1. Following that, O'Reilly has a webcast on "Getting Started with Amazon Web Services" scheduled for April 8.  In Minneapolis, I'll be speaking at the Minnesota High Tech Association's spring conference on April 15, and then at CloudCamp Minneapolis/St. Paul on April 18 at the U of MN.  Recently, my company enStratus was chosen as a presenting startup at the Under the Radar conference in Mountain View, CA, on April 24.  The following month, I'll be speaking on the topic of information privacy and security in the cloud at the Glue Conference in Denver on May 12. Then it's off to London, where I'll be speak on May 15 at WebTech Exchange 2009 on the topic of hardening an EC2 infrastructure.

Graeme:  That definitely qualifies as a whirlwind, George! Thanks for taking some time to tell us about your book, and I look forward to seeing you at some of these upcoming events.

By the way, follow George on Twitter @GeorgeReese and his company's tweets @enStratus.

(Disclosure: the author has a consulting relationship with enStratus.)

Don’t Believe Everything You Read on TechCrunch

Especially the comments. Though donning your skeptic’s hat ain’t a bad idea when reading the posts, either. For example, is a startup written about on TechCrunch any better, or worthy of your time, than one that isn’t? Scoldingdontbelieve
They all start from ground zero; some just have money and influence, or a friend on the staff. I found it interesting when a key TechCrunch writer recently quit, saying he didn’t think he could write about "one more f**king startup." Thank you, because I don’t know how many more I can read about, either. (And the quantity is even worse on Mashable.) But I digress…

This post was mainly inspired by the drivel that runs through a lot of the comments. It’s reader beware, folks, as many of you know. What really irks me are negative comments from people who make up an identity to anonymously take a shot a one of their competitors. There must be a way for a site with open comments to make people verify who they really are (and out them, if necessary), or to at least police such comments better. Sometimes, readers do — but it’s not their job, now is it?

I saw such a comment on this recent TechCrunch post: Amazon Web Services Goes Down, Takes Many Startup Sites With It — #8, to be specific (which I won’t give more play by repeating here). First of all, the post itself was overly dramatic to begin with, leading many to comment (most of them constructively) that this really wasn’t as big a deal as the writer was making it out to be. And more than one implied "you get what you pay for."  In other words, this occurrence is one reason why bootstrapping a startup may not always the best when you’re a web company — meaning, risking your customers’ experience with only a "three nines" service. But the cheap shot #8 guy takes, out of the blue, is a direct attack on an alternative to Amazon’s service, which is a much more robust offering. The comment offered nothing to the discussion — just a cheap shot. In fact, when at least one other commenter asked later for more information from the guy, he was nowhere to be found.

Now, maybe I wouldn’t take such issue to this if the competitor he was talking about wasn’t one that I know — Nirvanix, which just so happened to be one of my top picks of the presenting companies at the recent DEMO ’08 conference. But I decided to ask Nirvanix’ CEO, Patrick Harr, whom I had met at DEMO, what this guy was talking about. Here’s what he said, in his very responsive email back to me:

"There is no customer registrant under that name, nor beta customer with that name that has ever tested our SDN service. In fact, [the situation is] quite
the opposite. Our service is very stable. We consistently maintain 100%
uptime at 2.5 to 3X greater performance than Amazon. Just as important,
our architecture of distributed geo nodes with 99.999% data availability would
not have allowed this type of outage.
Net, net — the comment must have been from a competitor."

Or a disgruntled somebody-or-other. Harr also told me that DEMO went very well for Nirvanix, and that the firm "just won a big Fortune 10 company, and another Fortune 100 is almost signed." In fairness, the firm seems to be targeting large enterprises much more than it is startups — so one would expect its uptime would have to be better than Amazon’s.

[Too bad Harr couldn’t have been as responsive as he was to me in commenting directly on TechCrunch. That is, responding quickly to comment #8 in particular. The lesson for companies, especially if you’re a startup seeking to make inroads against big-name competition, is simple and clear: you’d better have somebody monitoring key blogs on a daily, ongoing basis!]

If you’d like a second take on Amazon Web Services’ downtime problems, here’s an article from the AP via Business Week: Amazon’s Cloud Storage Hiccups.

Another interesting thing about TechCrunch commenters is how often they go after the writers themselves — accusing them of a certain stupidlty limited view of the world. These writers get accused regularly of all sorts of improprieties, as they sit and type away there from their cloistered little Silicon Valley digs. Case in point: commenter #14 here. "Bad journalism," the man says. Does what they do even fit into the category of journalism?  Well, there are those who would argue that one pretty hard. Yet, alas, that’s a topic for another post…  But the fact remains: be skeptical when reading traditional media, and even moreso with blogs — and especially with open comments on either.

Krugle Bags Amazon Deal

We interrupt this coverage of Widget Summit for news about code-search site Krugle announcing a deal that will help software developers more easily find code within the Amazon Web Services developer network. Krugleamazon
I was just sitting here in the lobby of the Palace Hotel, where the Web 2.0 Summit is getting underway, killing some time before I head for SFO, when the news popped up.  Steve Larsen, Krugle’s CEO, just told me by email that his company’s code search tools are now "in front of one-third of the world’s 14 million developers."  That’s big, dude. Congratulations. 

Scaling Your Startup, Hacking Happiness, and Modeling the Brain

Covering a lot of ground here this morning, in three wildly varying sessions. The first was Werner Vogels of Amazon giving a pitch on “Web-Scale Computing Architecture” provided by — what else? — his firm’s Amazon Web Services (AWS) platform. Nothing new here, as others have commented, but he had a couple of users on stage to give reports. Amazonwerner He cited a recent 37Signals book on how to do a Web 2.0 startup, which has a chapter entitled something like “Scale Later – Because It’s Really Hard.” That, of course, plays right into why you should let AWS worry about such things. “Focus on your idea,” said Werner, “and let our web-scale computing services meet infinite demand, cheaply and effectively.” A customer from RightScale.com, Thorsten von Eicken, said he’s been “running his service on Amazon for six months and will never go back.” Doug Kaye, CTO of Gigavox Media, said the service “has been big for us,” and that the price is right: his firm’s bill from Amazon for the first two months was only $84. “How great is that for a startup?”

Jane McGonigal of Avant Game gave a fascinating talk on “Creating Alternate Realities.” She spoke of the three realms of happiness: pleasure, engagement, and meaning, and how the gaming industry can deal with these, even suggesting that making improved quality of life should be a priority. Etechmcgonigal “The new games are supergames,” she said. “They have massive scale, they are a superimposed hybrid experience, they’re super heroic, and they’re supercomputing.” What does all this have to do with the three realms of happiness? “They make you feel a part of something bigger, that you’re making meaning,” said McGonigal. Her talk closed with her ETech call to action: “Understanding and innovating happiness is the new capital. Hack happiness!” she said. And she told everyone to check out www.AvantGame.com/happiness. (I hope that link works for you, because it doesn’t for me yet.)

The last big presentation of the morning was by Jeff Hawkins, cofounder of Numenta, and late of Palm and Handspring fame. His latest company is about neuroscience and traces back to a book he wrote a couple of years ago, “On Intelligence.” Etechhawkins A new friend I just met, Alex Iskold, wrote a post about Numenta this morning on Read/Write Web, which I discovered about 7:00 am when I went online in the hotel lobby. (And I see it’s already been Dugg about 500 times.) Hawkins said there’s no computer today that you can ask, “What is this picture?” But he’s working on that problem of visual perception, as well as a number of others, with a platform that’s based on a theory of how the neocortex works — Hierarchial Temporal Memory. The platform is called NuPIC, and, said Hawkins, “It works. We already have several customers.” He stated that the technology is especially of interest to companies in industries such as automotive, gaming, network modeling, drug discovery, vision systems, market analysis, and business modeling. The future? He said likely uses will be in music, language, and robotics.

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