Graeme Thickins on Tech

Reflections & analysis about innovation, technology, startups, investing, healthcare, and more .... with a focus on Minnesota, Land of 10,000 Lakes. Blogging continuously since 2005.

Tag: Doubleclick

Widget Summit, Day 1: Advertising & Widgets

October 16, 2007 / / 2 Comments

[Okay, it’s actually Day 2 now, and I’m sitting in the main hall getting ready for today’s sessions to get rolling.  But I still have posts to do about Day 1! So, please bear with me (bad wi-fi in my hotel, you know….in SF??), while I keep playing catch up…]

"Monetization" is what this panel is about, said Saar Gur, a partner with Charles River Ventures. He introduced Lance Tokuda, the CEO of RockYou, to kick things off — and Lance was happy to brag up his business to no end for us. "We offer 40 widgets…one of every four online users has one…and we’re number-one in engagement," he said. A very key point that Tokuda made is that networks with an API give your widgets "seven times the distribution."  Widgetadvpanel
That’s Facebook now, of course, "but more are coming soon." He said that RockYou is "the largest CPI widget ad network."  What’s CPI, you ask?  Cost per install. "Widget distribution is hard," said the RockYou CEO. "Only 1% succeed."  But, he wanted to make sure we all understood that "third-party ad networks enable better distribution" — specifically, he said their experience is 30 to 100 times better with ad support.

Doubleclick’s VP of rich media, Ari Paparo, says his firm is "enabling widget advertising." They’re helping advertisers take campaigns viral by putting elements like an "Ad to Google" or "Share" button in their ads. "We offer 100 different custom metrics per widget — the advertisers are demanding these."

Doubleclickwhy
Peanut Labs CEO, Murtaza Hussain, said his firm "helps widget companies monetize through market research."  With a Facebook app they designed, they allow people to earn money by taking surveys. They have 120 research clients, and an industry-leading 29% response rate.

Moderator Gur jumped back in to mention some other ways that people are looking at monetizing: "affiliate links, the iLike model, and using virtual currency." Then he popped  a good question to the panel: "How much are all widget companies now generating, in total, in the way of revenues?"  Are you ready for the answer to this one? "Maybe $1 million per month," said RockYou’s Tokuda, causing a collective yet silent gasp to go up from the crowd. "Those who try to get installs by themselves fail," he said. In the next breath, he said it works much better, of course, to get a firm like his to advertise for you, to get those installs.  The moderator pointed out that, when we talk monetization of widgets, the majority of revenues is very definitely now coming from advertising.  What were some ideas for future monetization, he asked?  Peanut Labs: "Premium models." Doubleclick: "It may sound boring, but commerce." RockYou: "Delivering games into social networks."

Next question: "Who are the first-mover types of advertisers in this space, and are they more brand focused or direct response?"  Doubleclickroadmap
Doubleclick’s Paparo jumped in: "Definitely brand advertisers," he said. "And we see the first-movers especially in the theatrical (movies) and auto categories."  Peanut Labs’ Hussain: "Any advertiser looking to understand the Gen Y demographic." He said his firm asks 16 demographic and psychographic questions of its survey respondents.

The moderator then asked: "What kinds of packages are you selling, with what metrics?" RockYou: "Most just want to know the clickthrough to their site — Dell, for example. We’re also seeing a preference for Facebook buys."  When asked what the going rate was for an install, Tokuda said anywhere from 50 cents to $1.00 is the CPI rate for RockYou. He said a blogger his company follows recently reported that RockYou is getting double what others are charging, which he obviously takes great pride in.

"Before a widget maker launches, what advice would you give him or her?" moderator Gur asked. Peanut Labs: "Do market research!" He also would advise looking at virtual currencies, "which are strong." Doublclick would recommend using just standard ad units. "Collecting demographic data is over-rated." RockYou said to get your page views maximized, and that the demographic of young girls is a great way to do that.  "How do you scale?" the moderator followed up.  "You’ll start with an ad network, then eventually go to a direct model," said Doubleclick. And what do you need to support ad sales?  "You’d need an ad server of your own. But you’re probably not going to go direct for a while.  I mean, if annual revenues in the whole widget industry is only $12 million right now, then it could only support 10 sales people!"  The moderator switched gears: "As your widget develops, what’s a good time to start advertising?" RockYou: "I’d say maybe one million impressions per day." At that point, he said, it could make you $1000 a day." Speaking of sales people, Peanut Labs said it’s stopped accepting more publishers because it doesn’t have the sales people to support them.

In the panel followup and audience Q&A session, moderator Saar Gur said he thinks the real business models for widgets are still three to five years out. Doubleclick’s Paparo offered up some more insight into the current advertising picture. "It’s no secret that banner ads on Facebook aren’t selling well right now," he said. "The successes of banner ads on social networks in general are fairly spotty."  But perhaps the most interesting comment he made was this last one:  "Ads can’t be widgets — they’re different things. That’s how a lot of the brands I’m talking to are thinking."

The New Age of Advertising Is Upon Us: Opportunity Abounds

August 8, 2007 / / 5 Comments

We are in a major period of disruption in the advertising industry. I have never been more convinced of it. Getting into the middle of the ad:tech conference last week (see previous posts) just helped me experience and understand it even better, up close. The online portion of the industry is on a trajectory that cannot be stopped. (See graph in previous post.) The movement toward a new world order in the ad business is a major, ongoing story, and I can’t help but get excited about the changes and the opportunity it holds for so many of us.

Let me digress a bit. This story isn’t about me, but a little background: I began my career in an advertising agency — at what was then a top Minneapolis firm, which had many people who went on to ad fame and fortune. Nothing beats starting in the mailroom, that storied beginning in the business, where you learn so much, so quickly. And I danced in and out of the agency business for several years, even joining a top-ten worldwide ad agency as an account exec for a time, on a major, Fortune 500 piece of business. Later, in mid-career, I launched of my own marketing consulting firm, actually serving as an ad agency for several of my small tech and B2B clients, among my other duties, for quite a few years.

The reason I had earlier left the traditional agency business was because I thought it was mired in old ways of doing things. It didn’t get technology. It didn’t understand systems and productivity and stuff — you know, being out in front with new techniques and computer-driven processes. It relied only on the ethereal “creativity,” and, of course, the old boy network of expense accounts and golf and long lunches. It was living in the past, on old glory. It lived and died by winning and losing accounts, of course (it still does). But where was the innovation that would move things forward? It didn’t take me long to know I had to get back into tech, which I’d gotten a taste of soon after moving on from that first job in an agency. (I had graduated to being a copywriter on the client side. Computers and software were so much more exciting.) Once I finally left behind the idea of working for a large agency and went whole hog into tech, I never looked back (though I was certainly able to apply some of what I’d learned in running the business I later founded, especially how to manage client accounts and make a profit).

Today, traditional ad agencies still control a majority of the business, and traditional media still account for the vast majority of spending. But, boy, are things changing. The light is getting brighter at the end of the tunnel. The newer breed of tech-savvy, interactive, digital agencies is on the rise, along with new technology-based services, ad networks, exchanges, behavioral-targeting technology companies, widgets, and much more. Acquisitions are flying about everywhere. The dynamics of the industry are in major flux. The old ways, the old agencies die hard, but they do die. They must evolve, or new players simply step in. I liken much of the plight of the old guard today as rearranging the deck chairs on the Titanic. Sadly, some will surely go down. But so many new players will attain leadership positions in the industry.

Nowhere is this trend more evident or interesting, I think, than in the acquisition earlier this year of Digitas by Publicis (say it with me now: poob-li-cees), whose leader, Maurice Levy, claims he started the whole recent big-acquisition binge. Digitaslogo It’s hard to argue that the man doesn’t see the big picture. This recent article in the New York Times tells the story very well: It’s an Ad, Ad, Ad World. And the larger story about Publicis even has a local angle of sorts, in that famed Minneapolis agency Fallon is part of that holding company. Publicislogo On hard times lately, the agency recently announced that its chairman, Pat Fallon, was handing over the reins to Publicis sister agency Satchi & Satchi. The Fallon agency was a strong player early-on in interactive, but later jettisoned that department to refocus on the traditional part of the business. I never understood why.

Today, there’s no denying the ad game is changing — big time. Online is the new sheriff in town. GOOG and MSFT advertising companies? Who would have believed such a statement even six or seven years ago? Are they agencies? Well, they’re being very careful to hedge on that question. Perhaps they never will be. Meanwhile, the old guard is desparately trying to protect its flanks, preserve its share, posturing and manuevering at every turn, trying to out-smart competition coming at it from everywhere. The dollars are major, so it’s a fight worth watching.

But in this whole mix, of this there is no doubt: technology is finally coming to rule the advertising business. The Internet changed everything, and keeps on changing everything. And opportunity is adundant for new careers, new companies, and new wealth beyond our wildest dreams.

It’s about time!

Update: To add the pronunciation of Publicis….only because I love to talk Francais once in a while.

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