Reflections & analysis about innovation, technology, startups, investing, healthcare, and more .... with a focus on Minnesota, Land of 10,000 Lakes. Blogging continuously since 2005.

Tag: knowledge management

‘Defrag’ Conference: Brainstorming the Next Big Thing

Next Sunday, I’m off to Denver for a really cool conference called Defrag. (Here’s the blog, which will tell you what’s really goin’ on.) I’m looking forward to it, because it’s different — a smaller, more intimate kind of event. The kind of event "where you send your brains for a workout," say the producers. Defregconf
There’ll be a couple hundred really smart people participating, many whose names you would know. Folks like Esther Dyson, Jerry Michalski, Clay Shirky, David Weinberger, Doc Searls, Paul Kedrosky, Brad Feld, Jeff Clavier, Chris Shipley, Steve Larsen, and a couple of new players I’ve met in the semantic web movement, Nova Spivack and Alex Iskold. Denverhyatt
And that’s just a few I can remember — there are many more smart Internet minds who’ll be there.  We need this kind of event after Esther Dyson retired her great "PC Forum" conference after the 2006 edition. (I’m so glad I got to cover that one. It was soo timely, and everybody-who-was-anybody was there.)

Defrag is being held at the very cool, new Denver Hyatt. Here’s an invitation to all my friends here in the Minnesota technology community:  please join me at Defrag!  (At least two already are, and we’re flying out together.)  Denver’s not that far — and, hey, you guys need to get out of town once in a while! 🙂  I even have a special discount code that will get you $500 off.  But you have to act fast, since that expires soon: the code is "DefragMN"…and you can use it when you register right here.  I guarantee you, you won’t be sorry you attended this conference!  Check the agenda.

One of the three producers of Defrag is a guy I know named Eric Norlin, and I’m looking forward to meeting the other two. I met Eric back in ’99 through my work with Net Perceptions, and he’s become an even more plugged-in guy since then. He’s been in the digital identity business and has run other conferences, such as Digital ID World.  He lives in Florida now, but was in Colorado for many years, so has lots of contacts there. (He also was based in the Twin Cities for a couple of years, quite some time ago.)  Early on, Eric even worked with the NSA, so he’s just an interesting cat to say the least. It’ll be fun to see him again. Here’s how Eric and friends describe their newest creation:

Defrag is the first conference focused solely on the internet-based tools that transform loads of information into layers of knowledge, and accelerate the “aha” moment. Defrag is about the space that lives in between knowledge management, social networking, collaboration and business intelligence …. it’s a gathering place for the growing community of implementers, users, builders and thinkers that are working on the next wave of software innovation.

The sponsors of Defrag are BEA, Yahoo, Me.dium, Newsgator, ThinkFree, Adaptive Blue, AOL, Dapper, HiveLive, Lijit, Near-Time, Siderean, Microsoft, ZDnet, ProQuo, and Collective Intellect.  For more on the sponsors, see this post on the Defrag blog: All the Cool Kids Are Doing It.

And here’s more insight into what this inaugural Defrag is all about, from another of Eric’s blog posts,  Inter-Twining at Defrag:

One of the earliest phrases that I hit upon to help describe Defrag was ‘networked knowledge’ … That idea — that knowledge is not simply a passive, managed asset, but an active agent in a system that is working for me — is the core of what we’re exploring.

I’m pumped!  Watch for my live blogging next week — Monday and Tuesday, November 5 and 6. Take a look at the agenda and tell me what you like. I especially like "Social Networking in the Enterprise." Cheers.

MindTouch Is Kicking Wiki Butt

In the wiki software space, there are many players, as you might expect — a lot of them open-source solutions, some with companies behind them, some not. But I learned recently that one company is experiencing a real growth tear in the adoption of its software. Mindtouch is a company I first met in 2006 in the Twin Cities, where they were then co-headquartered (they’ve since consolidated in San Diego, one of my other favorite places). Mindtouchlogo_2
Mindtouch launched at DEMOfall 2006, and I wrote about them in a few posts of my extensive coverage of that event here (or just type their name into my search box).

The company’s products include (1) Deki Wiki, which is a free open-source wiki and application
platform for communities and enterprises, and (2) Nexus, a wiki publishing system and social media integration platform aimed at online media applications. The latter allows blending of editorial staff-produced, syndicated, and community-generated content into one integrated page; an example of one customer using it is the San Diego Union-Tribune, for its AmplifySD community music site.  The company describes its products and services as "making collaboration easy in the enterprise and
harnessing the people’s voice in online wiki communities."

When I read an article recently in Information Week that compared various options for content management systems, including wikis, I thought it was strange Mindtouch wasn’t included. So, I asked cofounder Aaron Fulkerson, who was equally perplexed. "We’re seeing 500 too 600 installations of our software every single day, and yet many in the media don’t seem to know us," he said. Aaronfulkerson
"We’ve seen 2304%
growth in adoption in the last year. And a 1666% growth in just the
last three months." Similar open-source companies,
like SugarCRM and Zimbra, he told me, have had $20-30M in investment and drive
similar adoption rates to what MindTouch has achieved with just a $3.5M
investment to date. I say that’s a pretty powerful entrepreneurial story. "We’ve achieved the success we have so far by being open, honest, and
authentic. We listen to our tribe," said Fulkerson.

I decided, on Fulkerson’s suggestion, to compare MindTouch’s stats to Zimbra’s, using stats from SourceForge. MindTouch in the last two months has had 28,656 downloads and is trending up.
Zimbra in the last two months has had 30,431 downloads (after subtracting the 2,038 of these downloads that are Flash demos), and has been pretty
flat for the last year. "Zimbra is an open source industry darling," says Fulkerson.
"These guys have had mad press and many millions of dollars in
investment." [Note: More than $20M in VC.] "They’re
right up there with SugarCRM, Alfresco, and other newcomers in the open
source space that have had significant recognition of their success." he said.  Oh, another thing about Zimbra: the company was just acquired by Yahoo! for $350M.

So, MindTouch is close to matching Zimbra’s download numbers. And Fulkerson claims his firm is also matching the numbers of that other darling, SugarCRM. "I spoke to John Roberts,
CEO of SugarCRM, in person at the OSBC conf at the end of May
this year, and he said that SugarCRM was seeing about 500 downloads a day. Well, this is
equivalent to us. We’re now matching these companies with our
piddly $3.5M of angel investment and little marketing or PR
budget. These other companies have had way more investment."

I do find it strange that the media hasn’t discovered MindTouch to any great degree yet. But I guess that’s why we have bloggers like me?  🙂 Another example of a company in this space that has had tons of media coverage is Socialtext, which has had $9M
in investment. But look at their stats: a mere 1,351 downloads in the last two months and flatlined.

In a research report soon to be published, another wiki vendor, Twiki, is touted as now getting monthly downloads in the range of 10,000. MindTouch, however, with approximately 15,000 monthly, clearly trumps that figure. Fulkerson claims Mindtouch is winning
the race when it comes to downloads in the wiki software space, and leading the pack in overall numbers — except maybe for MediaWiki, he notes, which powers Wikipedia (and has no company behind it). [He makes a case, by the way, that Wikipedia is much harder for users than his software.]

Why are MindTouch’s numbers significant? First, says Fulkerson,it’s only had product since July 25, 2006. Other products (or projects, as some are better called) have been around longer, and many of these are now seeing flat growth. "We’ve had enormous growth, and we’re still
seeing it," said Fulkerson. I have to agree that essentially equaling Zimbra’s and SugarCRM’s
numbers is pretty darn impressive.

Fulkerson said Mindtouch will be issuing a press release next week about its momentum
and growth. Additional announcements regarding products and services will come before the end of the year, he said, and more media customers are going online with the company’s Nexus product, including Gazette Company. I learned that 90% of Mindtouch’s installs are for behind-the-firewall applications.
"We’ve seen such an explosion in growth in the
last three months, we still aren’t certain who everyone is that is using
our software. This will become more clear in the next couple months," he said.

UPDATE 3:00 pm:  To make a couple of editorial revisions.