Reflections & analysis about innovation, technology, startups, investing, healthcare, and more .... with a focus on Minnesota, Land of 10,000 Lakes. Blogging continuously since 2005.

Tag: Mindtouch (Page 1 of 2)

DEMOfall 07: What I Like So Far

The Bayview Lawn at the Sheraton San Diego Hotel & Marina was buzzing bigtime starting at 6:00 last evening to kick off DEMOfall 2007. Georgeous weather, sumptuous food, great friends, new people from all over the place, and tech talk flying in every direction. Does it get any better than this? I was so busy meeting new people and getting pitched, I didn’t even have a chance to shoot many photos. Demofall07party
Okay, one decent shot, and here it is: (from left) Marc Orchant, newly of Blognation…Aaron Fulkerson, cofounder of Mindtouch (who just who strolled over from his offices)…Shel Israel of Global Neighbourhoods…and Luis Villalobos, founder of Tech Coast Angels. [Man, I love the mixes I can put together at these events!] But if you want to see more photos, just check out these from Brian Solis, who does much better than I ever could. (Brian, you da man.)

But what new stuff did I hear about at the party that I like?  Well, for starters, Naomi Wall, content dev chief at MetaRADAR, told me they’ll be introducing a "media masher" that brings all your rich media content together, bridging the gap between websites, desktop apps, and mobil devices. And I also was glad to run into the guys from mSpoke in Pittsburgh (yes, some of those smart Carnegie Mellon dudes) — Sean Ammirati, VP biz dev (a colleague from Read/Write Web, who I’d only met online up till now), and Dave Mawhinney, CEO. They’re launching FeedHub, a whiz-bang new technology to help with your RSS information overload.  We’re talking a personalization engine that dynamically adapts to your reading habits. This is a space I’ve been following, and I just knew we’d be seeing some solutions to this problem soon. Bring it on, baby. A bloke from Manchester, UK, told me about YuuGuu, which lets you instantly share your screen in real-time with anyone, anywhere. Blimey, dude! The founder of LongJump told me about his firm’s online catalog of apps for small business, which can be customized via drag-and-drop. Then, lo and behold, I met a storage startup!  Fusion-io of Salt Lake City I learned will be introducing a revolutionary stroage architecture that puts SAN or NAS on silicon (high-density NAND), with access rates comparable to DRAM with the storage capacity of disk. DEMO says it "may prove to be among the most important products ever to launch" at their events. Yikes! Then, on the way back into the hotel bar [yes, the party continued inside, till God’s knows when], I ran into the the founder of iForem, which has a subscription-free service to store,protect and share intellectual property — an online safe deposit box for businesses and consumers, with a trust account. And then the folks from ideablob (site to
go live later this morning) caught me — we were the last ones on the lawn! — and told me their new venture is funded by
Advanta in Philly [how do all the PA startups find me?] This site is an open
community for small businesses, where members vote on new ideas and get
valuable advice and feedback from one another.  And get this: you can
actually win cash for your idea.

As the evening continued, I had a great chat with my longtime buddies Steve Larsen of Krugle and Shel Israel of Global Neighbourhoods, solving all the world’s problems. Then, it was beddy-bye time so I could get up early and write this post.  More soon!

MindTouch Is Kicking Wiki Butt

In the wiki software space, there are many players, as you might expect — a lot of them open-source solutions, some with companies behind them, some not. But I learned recently that one company is experiencing a real growth tear in the adoption of its software. Mindtouch is a company I first met in 2006 in the Twin Cities, where they were then co-headquartered (they’ve since consolidated in San Diego, one of my other favorite places). Mindtouchlogo_2
Mindtouch launched at DEMOfall 2006, and I wrote about them in a few posts of my extensive coverage of that event here (or just type their name into my search box).

The company’s products include (1) Deki Wiki, which is a free open-source wiki and application
platform for communities and enterprises, and (2) Nexus, a wiki publishing system and social media integration platform aimed at online media applications. The latter allows blending of editorial staff-produced, syndicated, and community-generated content into one integrated page; an example of one customer using it is the San Diego Union-Tribune, for its AmplifySD community music site.  The company describes its products and services as "making collaboration easy in the enterprise and
harnessing the people’s voice in online wiki communities."

When I read an article recently in Information Week that compared various options for content management systems, including wikis, I thought it was strange Mindtouch wasn’t included. So, I asked cofounder Aaron Fulkerson, who was equally perplexed. "We’re seeing 500 too 600 installations of our software every single day, and yet many in the media don’t seem to know us," he said. Aaronfulkerson
"We’ve seen 2304%
growth in adoption in the last year. And a 1666% growth in just the
last three months." Similar open-source companies,
like SugarCRM and Zimbra, he told me, have had $20-30M in investment and drive
similar adoption rates to what MindTouch has achieved with just a $3.5M
investment to date. I say that’s a pretty powerful entrepreneurial story. "We’ve achieved the success we have so far by being open, honest, and
authentic. We listen to our tribe," said Fulkerson.

I decided, on Fulkerson’s suggestion, to compare MindTouch’s stats to Zimbra’s, using stats from SourceForge. MindTouch in the last two months has had 28,656 downloads and is trending up.
Zimbra in the last two months has had 30,431 downloads (after subtracting the 2,038 of these downloads that are Flash demos), and has been pretty
flat for the last year. "Zimbra is an open source industry darling," says Fulkerson.
"These guys have had mad press and many millions of dollars in
investment." [Note: More than $20M in VC.] "They’re
right up there with SugarCRM, Alfresco, and other newcomers in the open
source space that have had significant recognition of their success." he said.  Oh, another thing about Zimbra: the company was just acquired by Yahoo! for $350M.

So, MindTouch is close to matching Zimbra’s download numbers. And Fulkerson claims his firm is also matching the numbers of that other darling, SugarCRM. "I spoke to John Roberts,
CEO of SugarCRM, in person at the OSBC conf at the end of May
this year, and he said that SugarCRM was seeing about 500 downloads a day. Well, this is
equivalent to us. We’re now matching these companies with our
piddly $3.5M of angel investment and little marketing or PR
budget. These other companies have had way more investment."

I do find it strange that the media hasn’t discovered MindTouch to any great degree yet. But I guess that’s why we have bloggers like me?  🙂 Another example of a company in this space that has had tons of media coverage is Socialtext, which has had $9M
in investment. But look at their stats: a mere 1,351 downloads in the last two months and flatlined.

In a research report soon to be published, another wiki vendor, Twiki, is touted as now getting monthly downloads in the range of 10,000. MindTouch, however, with approximately 15,000 monthly, clearly trumps that figure. Fulkerson claims Mindtouch is winning
the race when it comes to downloads in the wiki software space, and leading the pack in overall numbers — except maybe for MediaWiki, he notes, which powers Wikipedia (and has no company behind it). [He makes a case, by the way, that Wikipedia is much harder for users than his software.]

Why are MindTouch’s numbers significant? First, says Fulkerson,it’s only had product since July 25, 2006. Other products (or projects, as some are better called) have been around longer, and many of these are now seeing flat growth. "We’ve had enormous growth, and we’re still
seeing it," said Fulkerson. I have to agree that essentially equaling Zimbra’s and SugarCRM’s
numbers is pretty darn impressive.

Fulkerson said Mindtouch will be issuing a press release next week about its momentum
and growth. Additional announcements regarding products and services will come before the end of the year, he said, and more media customers are going online with the company’s Nexus product, including Gazette Company. I learned that 90% of Mindtouch’s installs are for behind-the-firewall applications.
"We’ve seen such an explosion in growth in the
last three months, we still aren’t certain who everyone is that is using
our software. This will become more clear in the next couple months," he said.

UPDATE 3:00 pm:  To make a couple of editorial revisions.

Wow, It’s Wiki-Wiki Week!

First, I hear that MindTouch, which was presenting at the Community 2.0 conference this week in Vegas (which I’m bummed I couldn’t attend), announced the re-launch of its free.pngki site under the new name (and actual Internet domain) “Wik.is”. You can read the press release here. Wikishomepagewmhtalogo The company’s wiki-hosting site was previously located at Wiki.com, but, due to a licensing issue with the domain name operator, MindTouch had to scramble to get its customers’ wikis migrated rather quickly over to a new domain. [More on that later.] I had the opportunity to catch up with Aaron Fulkerson, VP of Product at San Diego-based MindTouch, to do this brief Q&A:

Tech~Surf~Blog: What’s the new site for? And who is it for?

Fulkerson: MindTouch Wik.is gives an organization or individual the ability to integrate a fun and easy-to-use community tool into their existing web site. We offer a free, ad-driven version but, for only $60 a year, users can have an ad-free community wiki that has a consistent look, feel, and navigation with their existing online properties. It’s been my experience that, by giving users a consistent look-and-feel, they’re more inclined to use the technology and participate in the community. The benefits to users of Wik.is include additional and fresh content, community growth, and much more. Wikistypes

Tech~Surf~Blog: Why does MindTouch sponsor this site? What’s in it for you?

Fulkerson: Well, for starters, $60 a year for every organization that upgrades to the Pro version! Seriously, though, we priced the Pro version in order to make the most basic functionality accessible to any organization. We believe that every web site should have a community wiki embedded into it. Wikis are such a powerful and easy-to-use tool that every organization’s web site should have one. At only $60 a year, that’s now a reality.

And, if a user opts for just the free version, we’re still building awareness about MindTouch and our other products. Whether you’re a non-profit or an individual interested in a simple and fun community site, a small business or a large enterprise looking for a community-driven Intranet, or a major media or publishing company seeking a user-generated content strategy, MindTouch has a product that will provide proven benefits. MindTouch is the most comprehensive vendor of wikis, and we’re proving it again.

Tech~Surf~Blog: Explain the “re” launch of this site — what was it before? What will it have from the original site? How is it similar or different?

Fulkerson: Wiki.com was a site that previously licensed our software. MindTouch severed relations with the operator of this site in early November 2006, but, in order to not hurt the end-users of Wiki.com, we allowed Wiki.com to continue to use our software for communities that were already created. Later, in January of this year, when a community member of Wiki.com informed us the operator planned to pull the plug on Wiki.com in 72 hours, we offered to migrate all the content to our servers. We were very concerned that people were about to lose their community and content. It turns out the operator of the site, too, was clearly concerned about this and approved the migration. We worked very hard, almost around the clock, over 48 hours to migrate the sites.

Tech~Surf~Blog: Who is now running Wiki.com (which just also relaunched), and does MindTouch have anything to with it anymore?

Fulkerson: I don’t know the details. We have no involvement with this.

Tech~Surf~Blog: On a side note, how are you and the others who relocated from St. Paul to your San Diego office enjoying your new home?

Fulkerson: I can’t speak for everyone, but my wife and 14-month-old daughter really like Little Italy, as do I — that’s the district where we reside in downtown San Diego. In fact, I love it! It’s a three-block walk to the new office, and I can walk the whole way with a wi-fi connection! There’s a real sense of belonging in the community.

Tech~Surf~Blog: Will you be visiting the Twin Cities again soon?

Fulkerson: I’m really excited to be presenting on a panel at the upcoming Minnesota High Tech Association Spring Conference, on Tuesday, April 10, 2007. I’m looking forward to being back in Minnesota and connecting with friends. [Note: Yours truly is moderating the panel.]

Tech~Surf~Blog: What’s the reaction been to your new Wik.is site so far?

Fulkerson: Traffic has been stellar. [The chart here I grabbed from Aaron’s Flickr page.] We had almost 400 sites register just on March 13! I was suprised. Wikistraffic031306 I really believe the Pro version is exactly what every organization and web site needs in features, and because you can give it a consistent look, feel, and nav. I think about all the organizations I’ve been involved with in the past and know this would be a big help.
[End of Q&A.]

Anyway, back to “Wiki Week.” On the same day as MindTouch makes its announcement, TechCrunch comes forth with a story about another fairly significant development in the wonderful world of wikis: WikiSeek Launches Community Edited Search Engine. WikiSeek is no upstart — it’s two years old and funded to the tune of $5 million by Sequoia Capital.

Just a few days prior, as if to pre-empt the above, the much-hyped new venture of Wikipedia founder Jimmy Wales planted another media story: Wikia plans editable Web search engine.

Then, as if this wasn’t enough to make this week extremely wiki-ish, Business Week up and publishes a CEO Guide to Wikis, with several feature articles on the topic — more than you thought you ever wanted to know about wikis. It’s as if someone declared this National Wiki Week!

Meantime, just today, Jimmy Wales’ new Wikia.com venture took a pretty good bashing from one commenter. Search Insider’s Gord Hotchkiss didn’t hold back on his skeptical view of the whole thing in this Mediapost piece: Jimbo Wales And People-Powered Search: A Long Shot.

We all know the human being can only scale so far, but how far can a collective of them scale? I guess that’s the question when it comes to wiki-based search. Can people really ever be expected to do as well or better for search as algorithms can, at least with any speed? And can they be free of politics, as algorithms surely would expect to remain? 🙂 What do you think, is this Jimbo guy smoking something exotic with that “other peoples’ money” he scored for this new deal?

Speaking of Bono…Sighting at Demo?

Forgot to tell you about one of the funnest things that happened at DEMOfall in San Diego. There was a definite buzz caused by the appearance of a certain face on the floor of the demo pavilion. Read CNet’s take here.

Bono2jpg It was a brilliant PR trick. Who couldn’t believe that Bono, known to be a real tech guy (and even a VC in his own right), might not show up at an event like this? And the guy looked exactly like him. He actually fooled a couple of CNet reporters. I had to tell them when we sat back down in the ballroom for the next session that I knew better: a firm I knew, Mindtouch, had hired an amazing Bono lookalike to hang out in its booth. What a stroke! VP Aaron Fulkerson, whom I know because he’s based in St. Paul, had previously told me the guy would show up. I asked him how he’d found him — hired him through a talent agency? “Nah,” he said, “I found him on the web.” And he said the guy actually knew Bono and had the same (real) first name: Paul.

The best PR stunt I saw at Demo!

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MindTouch Hometown Boy Does Good

Aaron Fulkerson, VP and cofounder of Mindtouch, who’s based in St. Paul, did a fantastic job with his demo just now. He pitched his newly named “DekiBox” smart wiki appliance with aplomb and mega enthusiam. I can’t wait to ask him how much caffeine he consumed before he went on this morning… 🙂 And his San Diego-based colleague, Steve Bjorg (CTO and cofounder), handled his part of the demo flawlessly as well. More from these guys in a later post….

Mindtouchdemo1

Mindtouchdemo2

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