Reflections & analysis about innovation, technology, startups, investing, healthcare, and more .... with a focus on Minnesota, Land of 10,000 Lakes. Blogging continuously since 2005.

Tag: social networking (Page 2 of 3)

It Won’t Just Be Facebook Getting Personal With Ad Targeting

So, the Wall Street Journal screams out this morning, on top of page B1, that ad targeting is coming to social networking site Facebook. See the article here (may require subscription). It seems, in order to justify the $10 billion valuation some of its investors are touting, they’re realizing that — oh, yes — we need to monetize this baby! Yeah, that’s right, before we go IPO…. 🙂 Facebooktargets So, let’s start giving advertisers the ability to pinpoint their ads at just the specific individuals on Facebook, within certain very narrow demographics, that will most be interested in the product or service they’re advertising. Such, after all, is the Holy Grail of marketers everywhere. And, by golly, Facebook sure does seem to be a place where a glorious experiment like this could be carried out.

But, if Facebook needs more monetization of its service, think how much all the other, lesser social networks must, too. There are literally hundreds of thousands of these networks already set up, and more coming online every day. A typical site may only have a few thousand members. Ning alone will soon have 100,000 sites using their social networking platform. And an increasing number of firms offer such platforms for anyone to set up a social network, with basic levels of service that are free. See this recent TechCrunch post, which reviews several of them, and this accompanying chart that compares these offerings in great detail.

Sure, Facebook and MySpace, and a handful of other second-tier sites most people couldn’t name, account for a huge percentage of social networking web traffic today. But the long-tail of social networking sites promises to have traffic at least that big, collectively, ongoing. Have you ever stopped to think how these small players are supposed to monetize their sites? Meaning, get advertiser revenue that can support the cost of running a social network, paying for bandwidth, adding new features and original content, and so forth. The way things stand, there is little they can do now to pay for their sites. Some may be charging members for subscriptions, but that model is surely not one that can gain much traction.

Thus, I say longtail monetization via targeted advertising is the bigger story in social networking, with advertisers getting their ads (or sponsored editorial content) only to the specific demographics they want to reach, out in the long tail. Say, only males 20-30 interested in water sports, living in urban areas in the southest U.S. Perhaps a given ad would appear on hundreds or even thousands of sites, as opposed to a media buy that’s a huge swath of readers on just a single large site. So, for example, instead of buying exposure to 2 million people, the ad may only be seen by 200,000. But the idea is that ad performance will be much better because the audience is more interested in the ad, and more likely to act on it.

I think this latest news of Facebook starting the ball rolling with targeted social networking advertising is great. A large, innovative site like this should rightfully lead the way. But, with specialized ad targeting technology becoming available from new startups, I think it marks the beginning of what could be a much larger trend toward monetization of the entire social networking landscape. And I will surely be following this space very closely.

UPDATE (8/23): To add these links to the latest Hitwise social network rankings….for the U.S. and for the rest of the world.

2nd UPDATE (8/24): Online Media Daily posted a story this morning, by Gavin O’Malley, that attributes quite a statement to Forrester analyst Josh Bernoff — that Facebook’s ad targeting plan “could represent the most significant move in the world of online advertising since the advent of AdSense.”

ad:tech – You Knew It Was Coming: A Party Post!

How could I blog about a conference and not post some party pix? My gosh, it’s become sort of a tradition here at TSB. So here ya go, all you voyeurs out there: lotsa goofy grab shots with my cheap little camera that doesn’t do flash shots worth a damn…so I shoot only with available light, and get all kinds of blur and fuzz and stuff. Adtechparty1 I know its painful for you purists out there (trust me, it hurts me, too), but I just can’t fit in my big camera at these things. I have to travel light. These will still give you a feel for things, I hope, here at ad:tech Chicago last night. The venue was Fulton’s on the River, a huge club/restaurant at Wacker and LaSalle.

I’d always heard the parties were legendary at ad:tech shows. Well, this was the only one happening at this event (at least that I heard of). Even Google, which had a presence here (as an exhibitor), apparently didn’t have a party — a first in my experience! Adtechparty2 (Times getting tough, Eric? I know you’re trying to control that headcount now, but why is the party budget always the first to go?) I did hear WebTrends took some people to the Cubs-Phillies game, but that was about it. There were likely other, smaller gatherings, however — with 3000-some people at this thing. The majority of the attendees turned out for this one, big, official party, however (sponsored by CIMA) — so, it was mobbed. One free drink ticket and some minimal muchies — whoopie. But everyone seemed to be having fun, whether indoors in the AC, or out in the humid air on the crowded, narrow deck alongside the river.

I met some fun people: Mark Gordonson with rich-media company InterPolls, Pasadena — a surfer who lives in Venice, CA, and also surfs down at San O. Adtechparty3 (How do I always manage to meet surfers at conferences? Global tribe, indeed…) He covers the Midwest, so had recently been in Mpls to meet with Target. He said he’s hearing advertisers wanting technology that would let web users pull widgets off their ads to put onto their own SN sites. Pretty cool. Also ran into Manoj Jasra, director of technology for B2B search firm Enquiro in British Columbia. He’s here blogging for his own blog and has a close relationship with WebTrends (but missed the bus to Wrigley Field).
I also met the infamous Ron May of The May Report, a longtime source of tech scoop and gossip in Chicagoland. This guy knows how to work a crowd, collecting cards like mad, and talking into his voice recorder to make notes on the fly…. Adtechparty4

Later, I met a really smart young New Media Account exec for the local ABC affiliate, ABC7Chicago, Farren Ionita. She said she was a dot-bomb startup survivor, but didn’t look old enough. Wow, she asked so many smart questions, my head hurt. I had to tell her I’d email her after the wine wore off. Adtechparty5 But here goes, Farren: you asked what’s one cool thing we need in online advertising but don’t have yet? Okay, listening? It’s the ability to target brand messages to very specific, pinpointed demographics across all the social networking sites that are proliferating out there — thousands and thousands of them (not just the big ones everyone’s heard of). Think long tail, and because all those SN sites need to monetize to stay alive. That’s just got to happen, and I’m betting it will soon. So, there ya have it! Adtechparty6

After a couple Merlots — okay, three, all right? — and a few bites of something so small I could barely taste it, I had to get back to my hotel for some real food. That’s my story, and I’m sticking to it. I was snoozing by 11:30. Had to be fresh for the last day of ad:tech, which I’m betting I’ll like even more.

(I’ll try to get all my party pix uploaded to my Flickr page later.)

‘MinneDemo 2’ Was One Hot Ticket!

Hot, as in…could you find a parking place? Then could you get in the door? And could you believe the freaking great weather outside? For those of you not in Minnesota, we’ve been basking in 45-50 degree temps of late, haven’t seen a snowfall yet (and it’s mid-December!), and we actually had a light rain/mist goin’ on outside Monday evening for this second MinneDemo event. I had to pinch myself to believe I wasn’t in San Francisco! And the scene, a high-energy gathering of Internet entrepreneurs and developers, made it even more reminiscent of the City by the Bay, back in days of….well, you know.

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But, hell no, this is no bubble! Web 2.0 is different, folks. And this group is great evidence of that. It proves that smart developers can live and work anywhere they want….even in now-subtropical Minnesota [if this is global warming, bring it on, baby!]. And the new, open tools and platforms of the Web 2.0 era let them build their stuff quickly while they stay right where they prefer to live. It’s hard convincing Minnesota folks to leave. Something about quality of life, snow (hah!), lakes, fishing, hunting, the local music scene, the culture, and, doggone it…“Minnesota Nice” in general.

What’s interesting, too, about this new breed of startups is that they don’t need much to bootstrap and get their businesses going and up on the Web. Rapid development platforms like Ruby On Rails help a lot in that regard [and I’m hearing we have an excellent community of those developers here]. The hope of these entrepreneurs, of course, is that word will spread “virally” about their new sites…kind of the comeback of the age-old ‘build-a-better-mousetrap’ concept. But they’re smart enough to realize they don’t need to be hunting down big VC dollars for these businesses — they wouldn’t know what to do with such money, anyway. They understand, however, that angel funding is a good fit for their needs. [And, yes, there were definitely some angels present! Of course, not a single VC showed, but my radar is picking up that this will change soon.] Think of our local Web 2.0 phenomenon as a kind of giant caldron of experimentation: build ’em fast and get ’em up on the Web! Then, hey, if people like ’em, they just might catch on and turn into real businesses….

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[Note: The event, by the way, was held at at the Arcadia Cafe at Franklin and Nicollet. Photos shown are courtesy of Minneapolis’ own Jamie Thingelstad, VP/CTO of Dow Jones Online. He and his crew run all the awesome sites of this global leader from right here! Yes, 110 people downtown, in the original MarketWatch offices. Jamie is also affiliated with one of the sponsors, Road Sign Math. The photos, in order, are of the bar, organizer-extraordinaire Dan Grigsby, the demo room, and Mike O’Connor getting ready to pitch.]

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Net-net: anybody who’s anybody in the local developer community was at this schmoozefest, either to demo their wares (there were six companies/projects pitching), watch their peers demo, or just catch up with their fellow developer friends, advisors, potential employees/employers, look for contract talent, angel connections, etc, etc…. I saw and heard all that and more. I was in awe being around so many smart people. We have one really, really great developer community here, folks! Some of my best friends are developers, and I’m very happy to say that. Get to know ’em. This is where this state’s next generation of company-building and wealth generation will come from!

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So, who’s behind organizing this MinneDemo thing? It rose up out of a grass-roots, open-source movement called BarCamp, which is actually (and fittingly) a global phenomenon. Three local developers named Dan Grigsby, Luke Franci, and Ben Edwards decided about a year ago that our local community could be a great “chapter” if someone would just get it started. Well, they seized the moment! …and actually have put in a ton of work into throwing the three events so far. [BarCamp MN and then two MinneDemos.] We salute you guys! And they had no problem finding sponsors — in fact, I hear their list is almost over-subscribed already. For this event, the sponsors were ipHouse, Mosquito Mole Multiworks, Kinetic Data, Road Sign Math, and New Counsel. [Thanks, guys! Smart marketing dollars invested.]

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This second MinneDemo easily drew 180 people, which was double the first one! [That was held at a smaller venue in Uptown in September.] Not only was this one a happening, fun networking event, there was a lot of stimulating discussion going on Monday night — I can attest. As well as seeing a lot of old friends, developers and others alike — Tom Kieffer, Rob Metcalf, Jeff Pester, Mike O’Connor, John Roberts, Derek Peterson, Tom VonKuster, and several more — I met some really interesting new friends, including [the ones I got cards from, at least]: Ben Moore of Curbly (great tagline this social network has: “Love Where You Live”)….Dan Carroll of imp (that stands for “Intelligent Media Platform” and, interestingly, it’s a company that sort of grew out of the Utne Reader)….John Sandberg of Kinetic Data (one of the sponsors linked above)….and Katharine Grayson, the new technology beat reporter for our local weekly The Business Journal. She was nice enough to bring along a photographer, after I alerted their managing editor, Mark Reilly, to the event. [Note: Buy next week’s issue — lots more about our local tech community there.]

So, you get the point by now: the Minnesota Internet startup and business community is a-hummin’!! I know you’ll be hearing more from many people in this group. And I’ll continue bringing as much of it to you as I can…

Nothin’ “mini” about Minne-sota!

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PC Forum: Illumio Puts Social Networking to Work

I had a chance to sit down with David Gilmour, CEO of Tacit Software, Palo Alto, on Sunday afternoon, before PC Forum really got going, to learn a little about a new web service he would be debuting later at the event, called “Illumio.” I think it was the coolest stealth company to come out at PC Forum (actually, Illumio is not a company, but a project within an existing company). Tacit, founded in 1997, produces software to enable collaboration among employees in large enterprises. For a refresher on what the term “tacit knowledge” means, see this Wikipedia page. Customers include Lockheed Martin, Morgan Stanley, Northrop Grumman, and the U.S. Government, and its partners are IBM, SAIC, and Sun. Investors include Draper Fisher Jurvetson, Woodside Fund, RBC Technology Ventures, Alta Partners, Reuters Venture Capital, and In-Q-Tel. Gilmour described Illumio as “a Web 2.0 way to extend Tacit software” What it will do (a public beta starts soon, per the signup at www.illumio.com) is allow any individual to search their network of colleagues, and tap into their knowledge for “what they know, what they have, and who they know.” Tacit’s patented software technology continuously processes e-mail, documents, and other business communications and automatically discovers each employee’s work focus, expertise, and business relationships.

The Illumio project started, said Gilmour, as a way to get smaller companies to take advantage of Tacit’s software technology — that is, customers that couldn’t afford either the cost or the time for a full software deployment, which can takes months. The Illumio version of the software, a web service, will be free initially, Gimour said. “Tacit and Illumio are more about collaboration as opposed to knowledge management. It’s what we call ‘massively federated desktop search’,” Gilmour explained. “We enable you to search your colleagues, and interact in new ways.” Later, in the company presentations session 031306tacit on Monday afternoon, CEO Gilmour spoke of the ready market for Illumio: “There will be something like 50 million desktop search engines by the end of 2006, and there will be zero PCs without desktop search after the next OS generation.” He said his company’s Illumio technology now supports Google and MSN desktop search, and others will follow. It searches files, documents, email, contacts, favorites, browser cache, appointments, and more. He allowed, however, that a problem with desktop search is privacy. “The market is hyper-sensitive about that,” and he said his company works hard on it.

The Illumio web service “gets you information you can’t find anywhere else,” said Gilmour. He explained that, once the service is ready for public beta (still not as of today), it will be a 2.5 Mb download (Windows only at first), which then sits on top of your desktop search engine. “The service doesn’t know who matches a request until someone opts in to the request,” he said. Illumio has an IM-like feature, and no peer-to-peer connection. “Everything is done through SOAP on the server, with tiny XML documents.”

Gilmour gave some examples of how the Illumio service would work. The first was a “Document Request.” For example, “Who has the latest Gartner presentation on social networking”? A message would pop up on the desktop of your network connections as a small window, said Gilmour, and the receiver does not have to search through his disk. “There’s even a time estimate displayed for you on how long all the contacts’ computers will take to respond to the request,” he said.

Another example he gave was a request called “Get an Answer.” Gilmour said this is handled by the declining Dutch auction method, in which “the bar will be lowered if there’s no answer, till one comes in.” Another type of request, which uses the software’s “Personal Groups” feature, allows one to search for someone that knows a certain person. For example, he said — in the case of “Who knows Esther?” — the software would search for who did the most email with her.

The company’s vision with Illumio is “How can social networks be put to use for people,” said Gilmour. “It lets you search your friends and colleagues for what they alone can offer you. And, when you have something they want, it puts you in control of that and ensures your privacy.” The web service will also have a feature called “Shared Illumio Groups,” which a user will be able to set up at the Illumio site, and these can be either “Public” or “Managed.”

Audience questions afterwards (it was a well attended and attentive session) included the following. Q: How will you stop scurilous uses? A: We’re very concerned. We don’t know yet, and will write the rules as we need them. Q: Will you partner with commerce sites? A: There is the possibility of buying and selling things with this technology. Q: What about competitors? A: Others that have tried to do something similar have required the user to write their own profile, but that’s not a reliable technique.

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OK, Two More Content-Sharing Plays…That’s It!

Then I’m done — I promise. After all, Demo ended nine days ago, and here I am still writing about it. There was just sooo much good stuff there, people — what can I say?. Thanks for working with me on this. Would you believe I’m up to almost 30 posts on it now? After this, I think I have just one more left in me: a recap of the themes of the event as I see them. But, first, the two final content-sharing companies I wanted to talk about: Zingee and LocaModa. [And please note the last are not necessarily the least.]

Zingee uses peer-to-peer (P2P) technology to make your hard drive a hosting device, letting you share content — files and folders — really easily, with your friends, with groups, or the whole world. “You just drag the files or folders to a name,” said D.K. Kim, CEO. “And everything shared gets a unique URL, which can be searched. It’s simple and free.” Essentially, Zingeelogo Zingee creates web links to all the files on your computer that you want it to. And you securely control exactly what is shared and who you share it with. There are no file size restrictionss, and viewers do not need to register or install anything. D.K. Kim has a background with Citibank and HP, and also was cofounder and CEO of financial services portal Quicken.com Austral-Asia, which had an IPO in 1999 on Australian Stock Exchange. Zingee is based in Singapore but also has people in Australia, including Sydney-based Zingeemicksurf_1 Mick Liubinskas, who is the company’s CMO. Mick, a surfer (that’s him in the photo), has sales and marketing experience with IBM, Virgin, and several IT startups. More recently, he headed global marketing and business development for Kazaa. I asked him about that experience: “I was hired as the first marketing person and grew the team to about ten and grew downloads to 300 million — the most downloads in history. Most of it was viral but we worked hard on media and partner marketing.”

I also asked Mick about his thoughts on the state of P2P technology: “I really see it as the next platform, one that builds on the Internet. We’ll only know how big it is in 2015 — ‘P2P 2.0’. The net guys are still getting used to working with it…Developers of applications for the Internet need to learn how to harness and use it. Web 2.0 is really a precursor to P2P 2.0, which will be web apps using P2P — not all of them but more than half…Most will be impacted by P2P, we just don’t know how yet. Once the apps start coming, then everything else follows — net admin, devices, etc. Look at headsets following Skype.”

How will you convince consumers about the quality of your security? “Trust is earned. You have to let people try it at a low level and grow. Plus you need to partner with trustworthy companies. Half hard tech work, half perception.”

What stuff does Zingee do that no one else does? “The secret sauce is we turn any web-enabled device into a web server that’s really simple to run. We open the content on devices to the web.”

I also asked Mick to comment on the presence of P2P technology at Demo, and what that may mean as far as its spread or adoption: “There was less P2P there than I expected. [Three companies as I counted.] Most are still doing straight web. P2P doesn’t always create value, but it can change the value equation…I lived and breathed P2P at Kazaa. There are only about 20 people in the world who really know what life was like there… Lots of work yet to do in P2P, but I’m excited about it.”

LocaModa extends the web to the street. Interconnecting mobile phone, web, and narrowcast technologies, LocaModa has two applications. The first is called StreetSurfer™ — which lets you find real-estate listings from your cell phone. Big brokerages such as GMAC are aleady starting to use it, said Stephen Randall, CEO and cofounder. “Any cell phone becomes a remote control.” Locamodalogo A newer offering is Wiffiti™, which the company calls the first in-location blogging network — “facilitating freedom of expression on the street.” Randall said it’s about “web and phones converging, to the ‘Web Outside’.” It combines social networking with blogging for venues like bars, clubs, and restaurants. Wiffiti™ encourages people to interact with content or entertainment on large-format, Internet-connected screens via their mobile phones. The company says there are “massive untapped markets beyond the couch and the desk.” Out-of-home media is going digital in locations ranging from retailers to street corners, they say. What’s really unique about LocaModa’s proprietary interactive networks is that it “helps consumers in the moment to opt-in and connect to brands.” Consumers can use their mobile phone like a remote control to surf or communicate with large screens in storefront windows, cafes, bars, or city streets. The company “converts passive out-of-home networks into interactive marketing networks.” This was definitely one of the most different, unique applications of technology and Web 2.0 social networking at Demo 2006.

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