Reflections & analysis about innovation, technology, startups, investing, healthcare, and more .... with a focus on Minnesota, Land of 10,000 Lakes. Blogging continuously since 2005.

Tag: Tech-Surf-Blog.com (Page 23 of 43)

Angels and VCs Working More Closely? Signs of Hope…

In the technology startup world, angels and VCs have at best been seen as different camps, with separate perspectives, and even being at odds with each other many times. One is from Venus, the other’s from Mars. One tends to be a cocky MBA, the other’s an entrepreneur with real operational experience. Armwrestling_2

One pounds spreadsheets all day, the other’s a cowboy. As a minimum, they certainly don’t have a record of working closely together. They can compete for deal flow, they often distrust each another, and it’s frequently heard that angel investments can foul up the chance for later VC rounds because of unrealistic valuations or poor cap structure, or whatever.

There was a time when "venture capital" was synonymous with seed-stage investing. But, with the trend in recent years toward larger and larger funds, some approaching $1 billion, "You don’t have to do much math to realize that such firms are forced to make bigger and bigger investments to generate adequate returns for their limited partners," says Sramana Mitra in her recent column in Forbes: The Real VCs of Silicon Valley. (Mitra is an experienced technology entrepreneur and strategy consultant in Silicon Valley.) An excerpt from the column:

"…if you are an entrepreneur, especially a first-time entrepreneur,
you need to look for the ‘real’ VCs who are willing to take risks and
invest their time in mentoring you, not those big names that the term
venture capital normally conjures."

And who does Mitra say those real VCs are?

"So-called ‘angels.’ While VCs primarily invest other people’s money,
angels invest their own. An entrepreneur working on a fledgling idea
needs investors who not only provide valuable business advice but also
connect the dots to make business development partnerships happen, help
recruit key team members and help move the venture from concept to a
fundable company. Angels tend to have the operational background
necessary to play such a role."

Angels investing is no small phenomenon. One study found that that angels invested $25.6 billion in
2006 in the U.S. in 251,000 mostly early-stage deals (for an average investment of
about $100,000).

In her piece, Mitra seriously questions whether and how the gap created by VCs moving to larger and larger investments is being filled. Her closing line: "In capitalism, gaps generally get spotted and filled. This one–and the entrepreneurs in it–is still waiting."

Clarion Call
Mitra’s point comes early in her column: "we need to create a sort of microequity program for start-ups." It’s getting to be a common refrain; angels are clearly being expected to pick up more of the slack, as VCs leave early-stage investing behind and entrepreneurs get increasingly frustrated. Yet positive things are starting to happen, with more and more sophisticated, managed angel groups forming (or becoming more formalized), all across the country.

Note: this is not just a Silicon Valley phenomenon. That may be the epicenter of the VC industry, and where most of their money is invested, but not so for angel investors. Their is no epicenter. Sure, there are some notable angel groups in the Valley. But the distribution of these groups is much more even across the country. If anything, the Midwest rules. The Angel Capital Association is located in, are you ready? …Kansas. Of the organization’s approximately 150 member groups (see their directory), it’s the Midwest region that has the largest number of such groups (40), by a wide margin. So, yes, it’s fair to say that angel investing is more a heartland thing.

Reactions from Both Sides
Seeing the column in Forbes inspired me to do another blog post on angel investing. (See this category of my blog for lots more I’ve written on the topic; I also did a recent post on the new blog Minnov8.) After reading the Forbes piece, I reached out to three of my contacts whom I thought would have something to say in reaction.  First, from the angel side:

"I really think that linking the angel and VC markets really hurts both models," said Pete Birkeland, CFO of angel network management firm RAIN Source Capital, St. Paul. "The VCs get hammered for not investing early enough, and the angels get hammered for scattershot investing. These are two complementary but distinct activities. They’re both needed to continue to grow companies and innovate. As we run our angel groups, we want to be able to look at opportunities that are early and risky, and invest in those that have a potential for a return.  That return may be 3-5x, and we may be able to live on a seven-year horizon —  that (scenario) wouldn’t even get past a first screen by a VC. We need an ‘angel manifesto’ that breaks us away from VCs, and the mindset that we have to all become VCs.  However, with the view of limited partners and the dollars involved, it’s tough to escape the gravitational pull of the VC model."

And from an individual angel: "Founders, especially those without prior startup experience, need strong advisors, even operational advisors," said Doug Henrich, a former Microsoft executive and angel investor now living in the Twin Cities. "For an angel to be successful, I feel he or she needs to be active in the startup. The money of course is needed, but the experience and counsel are more valuable in successful startups. The experience has to come from somewhere…I wonder how large VCs can make money in the software space these days."  I read that last comment of Henrich’s to mean that, for software startups, angel investors are naturally a better fit — that such firms need the type of mentoring that comes from angels in their early stages. In other words, VCs’ big money isn’t the answer; it doesn’t tend to produce the desired result.

One Big Sign of Hope
From the VC side, I very much wanted to get a comment from a firm I know well — one that started in Minneapolis, still has close ties here, but has been headquartered in Palo Alto for several years: Crescendo Ventures. Davidspreng
David Spreng is the Managing General Partner of the firm, and has been on the board of the NVCA (National Venture Capital Association) since 2005. He recently launched a great blog called "Lightbulb," and here’s his About page there. But the most interesting thing is that David was recently tapped by the NVCA board to be the organization’s liaison to the angel community. That, to me, is very cool — a sure sign the two sides will be coming closer together in the future.

David was jumping on a plane when he I caught him, but pointed me to a recent blog post of his titled Angels and VCs Find Common Ground. In it, he reprints an article he co-wrote a couple of months ago with a board member of the Angel Capital Association. I had heard wind of this article before, and told him I bet I could get some good insights of his from it. I was right. I encourage you to read the full article, but here’s an excerpt:

While both angel groups and VCs have issues to improve in our relationships and processes, establishing strong relationships with quality angel groups can be extremely valuable to a venture firm’s deal flow and ultimate returns.

At $250,000 to $1 million, the average size round for an angel group is often below what most venture capitalists would consider investing in a Series A round. However, respected angel groups may well have the next generation of promising early stage companies that a venture capitalist is not ready to invest in but also doesn’t want to lose track of.

The ACA and the NVCA are both committed to working together to improve the relationships between angel groups and venture capitalists by sharing best practices and enhancing communications between the two associations.

Transitions from angel groups to venture capitalists should be seamless and considered a valued relationship for all the stakeholders, including entrepreneurs, co-investors and limited partners.

As I said, signs of hope. And it can all only be good for you entrepreneurs out there.

UPDATE (4/11/08): Well, maybe not as much hope as I thought. Just saw Sramana Mitra’s new column this morning in Forbes:  Fund Envy: Venture funds are getting bigger all the time. This is bad news for aspiring entrepreneurs. Yes, she says, taking a poke at the name of a well-known VC’s blog, "Greed, indeed, is infectious."

 

More on Best Buy VC News: Geek Squad Founder Speaks

As a followup to my previous post about Best Buy planning to step up its corporate VC activity, I thought it would be good to get some additional perspective on this news. So, I sought out a couple of my contacts inside the company. Robertstephensgeeksquad
I couldn’t think of anyone better than Robert Stephens, founder of the Geek Squad, which was acquired by Best Buy about five years ago. (He was out on vacation last week when the news broke.) Robert still heads the Geek Squad — in an environment much different from his early days, but one he says he very much enjoys. And the business has expanded significantly. Robert’s a great guy, an entrepreneur’s entrepreneur. In fact, he was named the University of Minnesota’s Entrepreneur of the Year in 2007, and I blogged about the event where that was announced (the Minnesota Cup Awards), and about Robert’s excellent talk there.

I asked Robert two questions about the recent development at Best Buy:

Tech-Surf-Blog: What’s your take on the news about the formation of "Best Buy Capital"?   

Robert Stephens: This is just the most recent example of a trend that other companies like Intel, Google, and Yahoo have championed.  I think it offers another choice for the entrepreneur.  I chose not to take VC money or other investors because I did not want to see The Geek Squad bought and sold by people just looking for a financial transaction.  The Geek Squad chose to acquire Best Buy because we really help each other in a permanent way.  We help differentiate Best Buy, and we are able to use their size and resources in our quest for World Domination.

With all of the new web technologies and speed of software development, there are some hardware and software products that might be a better fit through partnership with a Best Buy rather than a traditional VC path. Choice is always good.

Tech-Surf-Blog: What does the new Best Buy Capital say about the importance of startup innovation to the company?

Robert Stephens: Well, either you drive innovation inside your company, or it will get driven for you by external market forces.  This new arrangement gives all of us inside the company more choices in how we develop ideas.  Coming from a startup of one person to a 140,000-person strong global company, change never seems as fast as it used to.  I’m all for this if it helps us try more ideas. 

Best Buy is kind of like Madonna.  You may not like her music, but you have to respect the fact that she knows her business, and rarely do pop stars stay on top as long as she has.  It’s the same in retail.  You must constantly re-invent yourself.  I don’t think people realize how dynamic Best buy is.  It’s why I chose them.

They were the first major retailer to pioneer the "grab and go".  First major retailer to develop the gift card.  First major retailer to go commission-free.  On and on.  Best Buy is also smart enough to know that they have to re-invent faster and faster.  You have a lot of choices on where you buy your stuff.  Sure, you might think, "I’ll just buy everything online".  That’s fine, but it’s not that simple.  Some of those new flat screens have to be seen when choosing.  You buy laptops now based on "look and feel".  Did you ever think that Dell would allow themselves to be sold inside a Best Buy?  This means that there are always going to be choices on how you innovate. It also means that trying to predict the future in a linear fashion is futile.  The key to is try a lot of things and fail as fast as possible.

——-

For more on Robert, see this recent interview in Fortune Small Business: Geek Squad’s Second Act.  And, for insight into the latest with the VC business, check out this article published last week in Wired: VCs Adjust to Facing More Competitors for Fewer Companies. In addition, I recapped recent VC industry developments in this post about a series of Forbes articles back in late January. Finally, I wrote a post a while back about the New Face of Venture Investing.

——-

I also got this reaction on the Best Buy Capital news from a source within Best Buy who would prefer to remain anonymous: "I’m not surprised. I think it’s a natural outgrowth of Best Buy’s internal environment of encouraging innovation through this kind of de facto process of allowing people to move ideas as long as they can prove their idea’s worth along the way. Cultivating new ideas, iterating them, and learning fast is one of the things that Best Buy excels at, actually. So, it just makes sense they would take this outside the walls of the company to do it for direct profit."

Thanks to both contacts, and I hope their comments provide further perspective for you on this story.

(Postcsript: I mentioned the Minnesota Cup above. This is an annual competition for entrepreneurs throughout the state, and the organization just announced its 2008 program. Details are at www.MinnesotaCup.org.)

Bloggers Break ‘Best Buy Capital’ Story; Company Goes Mum

In yet another example of how blogging is changing the news business and the PR business, it’s interesting to go back and look at what happened over the past 10 days or so with a story relating to Best Buy — a company I know well, headquartered right here in suburban Minneapolis. Bestbuylogo
This little tale is instructive to those involved in communications and journalism.

First of all, I think the underlying news story here is a positive one for Best Buy, and for its employees and shareholders. (Full disclosure: I like the company, I have friends there, and I did a little interim gig there myself back in 1999/2000. It is an amazing outfit.) But it’s still interesting to watch big companies like this try to deal (or fail to deal) with the realities of new media.

Here’s the story as it broke locally here in the Twin Cities yesterday (Friday), by our very good Business Journal: Best Buy builds VC unit to find next big things. (More disclosure: I was contacted early in the week by one of the writers of this story to provide reaction to the news, and was quoted in it.) But what’s more interesting to me, even than the news itself, is the fact that it wasn’t first discovered by a traditional media outlet: a blogger had actually broken this story the week before. If you’re in the journalism or PR business and have any sense of the changes being wrought by new media, you of course know such occurrences are becoming more and more common.Bestbuyhq

The Fuse Is Lit
A consumer electronics blogger by the name of Lee Distad in Edmonton blogged this piece of news first on March 18 with this post: Best Buy Capital to Invest in Tech Innovations. He had more to say about it on a weekly recap he did the same day on another blog: Best Buy Opens Their Own Venture Fund. Soon, another blogger, who happens to be a VC (and also a Canuck) — that being Paul Kedrosky of the blog Infectious Greed — had picked up on Distad’s breaking news and posted a link in his own post: Return of Corporate Venture Investors. (A little aside: what he fails to realize, and the others as well, is that Best Buy is not a new corporate venture investor; they’ve been at this game for many years. The new entity appears to signal simply an expansion or formalization of their practice of making minority investments in promising new companies from time to time that are strategic to their business.  The name Best Buy Capital just appears to perhaps be a new name for this entity — though it should not be confused with an old entity called "Best Buy Capital LP," which the company formed in 1994 to raise expansion capital, as this old SEC filing details.)

Then (within minutes, I suspect), the blog TechConfidential (from TheDeal.com) was running a post with an even better headline — With Best Buy Capital, corporate VC goes big box. (Disclosure: I have been invited to be a member of the TechConfidential blogger network, though I did not see their story on Best Buy till this week.) You can see in their post that they included, like good little bloggers, links to the earlier posters, dutifully paying them homage. TheDeal.com exists to serve investors, so you can be sure plenty of people who follow BBY stock got early wind of this story, actually well ahead of the general market. (Did it cause a blip in the share price?  Maybe not all by itself, but I see the stock did trade up that day.  Investors hunger for every little piece of news about the companies whose stocks they hold.)Bbychart0308

Okay, so what’s so interesting about a bunch of bloggers who sniff out a story for their relatively small audiences, which is then broken as a piece of hard news later in Best Buy’s hometown by a large, traditional media weekly that reaches many tens of thousands more people? Nothing so much, since it’s happening a lot these days. What’s interesting to me is that, as Distad reports in his original post, not only could he not get any information or a comment from the company’s PR people — they didn’t even seem to _know_ anything about this particular development within their company! And, as you can see, our local Business Journal was also unable to get a comment from a Best Buy source for their story, a full 11 days after the original blog post.

The Disconnect
If you haven’t picked up yet from one of the links above, here’s how the original blogger discovered the story…are you ready?  From a job posting. That’s right, a little known but valuable source of news that smart people looking for insights about a particular company can often find — right on the company’s own web site! (Or on any of a number of other job boards.) This isn’t news about what’s happening now, mind you. It’s better than that: it’s about what’s coming. Hiring plans definitely qualify as a bellweather of things to come.

So then, what does Best Buy do (ostensibly on a call from the PR people to the HR people) — they take the job posting down! There, that will fix those pesky, nosey outsiders!  Now, those links in the above original blog posts go to a dead page. Not to worry, however — it took me less than a minute to find the job description had been copied and posted to another job listing site here. That’s the thing about the web: once something’s out there, it’s impossible to fully take it back. (This is the posting for a "Principal," whereas another job had been originally posted by Best Buy for the position of "Associate," which I did not search further for. A source of mine within Best Buy told me this week that three people would be hired for Best Buy Capital; I would guess that to be one Principal and two Associates.)

Now, it could be said that this was just a coincidence — that the job postings were removed because the company had suddenly filled all three positions. Hardly likely, since the original posting appears to have only gone up on March 11. (And I know how long things take at Best Buy.) It seems much more likely the company was spooked by a blogger breaking a story that, for some strange reason, they did not want known. Or did not go through "normal channels." (Hint to Best Buy: the world is changing, and, like it or not…channels aren’t normal anymore.)

But what I find the most interesting of all is that the HR people, through their job-posting system (they use the very common Taleo platform), are putting out news that they apparently don’t realize. That is, no one seems to have explained this to them. I’m surmising they don’t tell the PR people when they do post something like this — witness the original blogger running into complete ignorance of the news when he called PR. By the same token, the PR people aren’t trolling the postings regularly themselves, either, it would seem, to become aware of "news" the company may be putting out in ways other than the limited supply they dish out themselves. And limited it is. They, like most big companies of old (and so many overly regulated public firms, I suppose), seem to spend more time keeping the news in than letting it out.

Two things I would ask: (1) Shouldn’t Best Buy (and other companies of their size) start figuring out how to deal with the notion of transparency in our new world of New Media?  And, (2) Doesn’t it seem to you that somebody should get the HR people and the PR talking?

 

 

Google’s Annual Letter

I just read Google’s latest annual report. Well, not the whole thing, but the best part — the letter from the cofounders, Larry Page and Sergey Brin. Actually, this year’s letter is written by Larry, since the two trade off. Googlelogo [I had the privilege of meeting Larry Page at a conference in March 2002, when the company had fewer than 200 employees. Still mad I didn’t slip him my resume.]
Wow, what a company!  But I guess you don’t need me to tell you that… 🙂  Every time I ever meet anyone from Google, it’s a good experience. And there aren’t many companies I can say that about. The 2007 annual report has been out for a few weeks, I guess, but I was just now able to take some time to dig into it. I think everyone should read the letter, not just shareholders.  So, here it is….

Excerpted from Google’s Annual Report 2007:

Letter from the Founders

Introduction
It is amazing to me that it has been nearly ten years since Sergey and I founded Google. When we went public, we promised to write a yearly founders’ letter in a frank style to keep all of you updated on our progress. We’ve taken turns writing the letter, and this year that responsibility falls to me.

We have seen our company scale tremendously, to more than 17,000 employees in 20 countries worldwide. But what’s even more amazing to me are the possibilities that appear before us—close enough to envision, but important enough to inspire our best efforts. I’m excited and hopeful we will continue to make progress in a wide variety of significant areas. I’m also happy to report that Sergey, Eric, and I continue to work together fabulously. I feel very lucky to be working with them and with our whole growing team (growing mostly just in numbers, despite our excellent food).

Speaking of our team, I wanted to give our deep thanks to George Reyes, our retiring chief financial officer. He has served Google extremely well. I also could not be more grateful to our users, customers, Googlers (our employees), and investors who help bring everything that is Google to life.
I will try to keep this letter relatively short, but I want to cover a lot of ground. I figure if you are interested in a particular area, you can just use Google to get more depth.

Still Searching
Search is a really hard problem. To do a perfect job, you would need to understand all the world’s information, and the precise meaning of every query. With all that understanding, you would then have to produce the perfect answer instantly. We are making significant progress, but remain a long way from perfection. We’re so serious about improving search that more than a third of our people are working on it. Another third work on advertising. We have dramatically improved our understanding of all the different languages, the meanings and synonyms of words, and the many different types of specialized information such as businesses and products. We continue our effort to extract more and more real meaning from the web in order to help people find the right answers. We recently improved universal search, integrating different types of relevant information, such as video, maps, news, books, images, and more, right into your search results.

Sometimes you don’t get a good answer to a search because the information simply isn’t available on the web. So we are working hard to encourage ecosystems that can generate more content from more authors and creators. For example, we recently announced an early version of a tool called "knol" to help people generate and organize more high-quality authored content.

Systems that facilitate high-quality content creation and editing are crucial for the Internet’s continued growth. Our AdSense program also helps the content ecosystem by letting any author or publisher instantly make money by inserting Google-brokered ads into their pages. This helps them pay people to write more great content in a virtuous and profitable cycle for everyone.

In all of these efforts, of course, the trust of our users is paramount. We simply will not bias our search results for financial reasons. Our ads are separated from the search results and clearly labeled. We believe strongly in maintaining the integrity of search.

I’m happy to report that we have a tremendous number of ideas to further improve search. Just about every week, we implement a new (and often clever) improvement to our basic search system. We will continue to work very hard in this area for a long time to come.

Advertising
Advertising is even harder than search. Not only do you have to find the right ad for every situation, but you have to handle paying customers! We have developed very sophisticated advertising systems designed to benefit both users and advertisers. For users, we strive to produce relevant advertising as good as the main content or search results. For advertisers, we provide tools to target and tune their advertising and accurately measure the results of their spending. Just as with search, we devise new clever improvements to our advertising system nearly every week. Fundamentally, every advertisement you see from Google results from a real-time auction conducted among advertisers. Imagine if we had a real auctioneer, how breathless and tired she would become!

Our advertising system works well, but we still have tremendous opportunities to improve it. For example, I just did a search for natural swimming pool, which returned eight righthandside ads, with only the last two of those somewhat relevant. This is both good and bad news. The good news is that we have enough breadth to have some relevant ads for an unusual topic. Furthermore, it is certainly possible to produce more relevant ads that would be valuable to both the user and the advertiser. Also, a user interested in natural pools is probably worth a considerable amount of money if there is enough competition among advertisers to bid up the auction price. The bad news is that we aren’t doing a good enough job yet for this natural pools query and many others. We also happened to have a number of local pool suppliers advertising in the San Francisco area for this query. Locally targeted advertising is another important area for us to grow both in revenue and relevance.

This general problem of ad targeting is very difficult and requires cooperation from huge numbers of advertisers. We continue to make significant progress on this challenging but exceptionally worthwhile problem. Sergey and I spend an action-packed hour nearly every week reviewing the noteworthy changes to the ads system.

70-20-10
We are still keeping to our long-standing plan of devoting 70% of our resources to search and advertising. We debate where we should classify our Apps (Gmail, Docs, etc.) products, but they currently fall into the 20% of resources we devote to related businesses. We use the remaining 10% of our resources on areas that are farther afield but have huge potential, such as Android. We strongly believe that allocating modest resources to new areas is crucial to continuing to innovate. This 10% of our resources generates a tremendous amount of interest and press, precisely because these projects are different and new. Often, we find small teams of only a few people suddenly command huge attention worldwide. That’s useful to keep in mind as you read about Google-the vast majority of our resources are working on our core businesses: search and advertising.

Of course, the needs of the 70% projects are different from the needs of the smaller 10% projects. While I would like to report we understand how to structure these perfectly, we are still actively evolving how we create, manage, and compensate these different kinds of projects. This is a crucial area of focus as we work to recruit and retain the best people, and keep them really happy, organized, and productive.

Acquisitions
Throughout our history, we have acquired more than 50 companies. Our goal is to be the best home for amazing companies that want to be acquired. We acquire companies in all different stages of development, but I will cover some of the larger deals here. We acquired YouTube a bit more than a year ago, and it has been growing like gangbusters. Eric worked with YouTube leaders Chad and Steve to establish a largely independent operating structure, with YouTube remaining in a separate office in San Bruno, about 25 miles from the main Googleplex. This is working well.

When we acquired Postini last year, we significantly enhanced our enterprise email capabilities and reinforced our commitment to serve the enterprise market. And by the time you read this, our acquisition of DoubleClick will have likely been cleared in Europe as well as the U.S. We are fortunate that DoubleClick’s headquarters is in the same building as our Manhattan Googleplex, which will make for easier communication between the combined teams, now totaling a few thousand people. I believe DoubleClick’s expertise in display advertising will be a tremendous addition to Google and will help open up new opportunities in this important market.

Apps
We have made tremendous strides in our web applications. I am writing this using Google Docs. I don’t have to worry that my computer hard drive might fail and lose my work, because it is automatically being saved into the Google network cloud. Sharing what I write is easy. My colleagues can write and edit the live copy without having to email endless revisions (my writing needs a lot of revising!). You can also create spreadsheets and presentations in Docs. Every week, I approve a Google spreadsheet with a summary of every single hire we are making worldwide. With Google Apps, you can collaborate and share all types of documents and calendars with other people in your organization in seconds.

Gmail continues to enjoy tremendous growth, and now has a brand new implementation that’s faster and makes it easier for us to add new features. Instant messaging within Gmail- which works right inside your browser with no installation-has been a big hit. We’re also planning to roll out a plethora of new features. We are working hard to combine our many Apps offerings into a more coherent set of products that "just work." I use Google Apps every day for all of my work.

Our products are improving quickly and have incredibly powerful sharing and chat functionality that wasn’t possible before the web.

We’ve started the next phase in productivity software. That phase is about working with everyone seamlessly and effortlessly. Our goal is fast, easy access to create or share from any computer in the world. No futzing with software required. Just open your browser.

Mobile
Android is our newly announced mobile phone platform. We’ve gathered more than 30 companies together into Android’s Open Handset Alliance. The goals of Android are ambitious: We aim to make your phone work better than your computer. Android is very open, so you can run any software, just like a computer. Today, Android is released as a software toolkit for developers based on Linux, Java, and high-end web browser technologies. We and our partners are very much looking forward to having Android ship in real devices. We are excited about realizing the potential of that little computer in your pocket (your cool, web-centric Android phone).

In addition to Android, we endeavor to make all of our products work well with existing phones and have been quite successful with much greater usage in a wide variety of areas. We have been working to try to apply some of the open-access principles of the Internet to increase user choice and innovation in the mobile space. We also have been active with a 10% project focused on wireless spectrum, which has created a great deal of interest. We were successful in helping convince the US Federal Communications Commission to attach most of our desired openness principles to the ongoing 700 Mhz auction.

The World
It turns out the real world matters to people, in the form of maps, satellite images, business locations, bike paths, and all other types of geographic data. We are hard at work in all these domains. We even launched photographs of nearly everything at street level in 30 metro areas, integrated right into Google Maps (click the Street View button). Google Earth literally goes out of this world with a new Sky mode (just click on the Sky icon). You can see an amazing view of the night sky, complete with super-high resolution images from the Hubble telescope that you can zoom right into.

Speaking of the world, we don’t want it to end-especially by environmental catastrophe. Consequently, we are working hard on our own considerable energy use in data centers by making them far more efficient. We’re working directly on our own carbon/methane off sets to cover our usage. But we are all on the same Spaceship Earth, and we need to energetically address harmful emissions. To this end, we launched RE<C, an initiative to make renewable energy cheaper than coal-fired plants. We have started our own internal development effort, and have made investments in promising technologies. We are working on new clean technologies that could make more energy than we have now, and do it at a lower cost. Our goal is to generate a gigawatt (roughly enough to power San Francisco) of clean, cheap energy in years, not decades. If we are successful, we will not only help the world, but also make substantial profits.

We continue our efforts to make Google more global. Google is available in 160 different local country domains and 117 languages (including some obscure ones like "Swedish Chef" – Bork, Bork, Bork). While Google is available virtually everywhere there is Internet access, our business operations are in just 20 countries. We are still working to establish a significant business presence in places such as the Middle East. As we expand our operations and hire our first employees in another country, that part of Google feels like a startup.

We started Google.org with the idea of eclipsing the impact of Google itself while focusing on more philanthropic causes. Though we are working on extremely tough problems in difficult locations, we have made significant strides. We have established several main focus areas, including predicting and preventing disease; improving public services by informing and empowering people; and increasing economic growth and job creation through stimulating small- and medium-sized enterprises.

Conclusion
By organizing the world’s information and making it universally accessible and useful, we’re helping people worldwide make better decisions and improve their lives. I feel lucky — I am lucky — to be involved in this important ecosystem of better information. While almost all of our effort is focused on important improvements to core search and advertising, the small percentage left over is producing a lot of important innovation and even more notice from the world. I could not be more excited about all the possibilities for Googlers to produce amazing computer experiences that their mothers and fathers — and hundreds of millions of other people — will use every day.

Larry Page
Co-Founder; President, Products

Sergey Brin

Co-Founder; President, Technology

————-

What do you think about this year’s letter?  What stands out for you?  Anything else you wished they would have addressed?  (Note: I also blogged today about the Google-led initiative called "OpenSocial," over on my other blog, at NewMediaWise.com.)

iPhone and Flash – Apple and Adobe at War?

Things are getting real interesting out there on the iPhone front, in so many ways. Here’s a case in point: this fastest-ever growing mobile phone platform, as originally introduced last year, did not support Flash (and still doesn’t), but it’s clear that Adobe, the company behind Flash, would sure like to…uh…do something about that? Iphonemultipleimages

Perhaps you saw the news that broke last week related to this. Here are the two items I caught:
iPhone Still Not Ready for Flash (from CMP’s funky, new Contentinople site)
Who Needs Flash on iPhone More, Adobe or Apple? (from the great blog "last100," part of the ReadWriteWeb network)

After reading these, I decided to ask a couple of my smart local buddies to do guest posts. First, my longtime designer friend "PXLated" — who’s an almost-as-longtime Apple and Adobe user and follower. Get this, he goes this far back with Adobe technology (I love this story): when he first called ’em for support, John Warnock took the call. [Yeah, for you trivia buffs, that was the founder.] I asked PXLated what the heck was going on, and if he could give me his take over the weekend. His comments follow:

Adobe’s been pushing Apple to put Flash on the iPhone and is using the blogosphere to promote its cause ("we need Flash, we need Flash", blah, blah, blah). Adobe and their surrogates — you know, the old interactive CD developers whose businesses went tits-up when the web took off — try to play it that Flash is a web standard and, to have the full web on the iPhone, you need Flash.

First of all, it’s not a standard. It might be ubiquitous, but it’s not in any way, shape, or form a web standard. There are many things delivered over the Internet (the web, mail, etc), and Flash is interactive multimedia delivered over the internet. There happens to be a Flash plug-in that allows it to be played within a browser, but it’s not "standard" web technology.

So, Apple has basically said no, the full version of Flash is too resource-intensive and power hungry, and even taxes desktop machines. Load up some Flash sites (or several) and it can bring your browser to a screeching halt and max your CPU usage. I’ve seen it written that it’s even worse on Macs than on Windows, as Adobe has never optimized the Flash player for the Mac. Then there’s "Flash Lite," a version that’s on some phones. But, according to what I’ve read, and what Jobs has said, it is too lightweight, in that it won’t render Flash sites as we know them — only ads and simpler stuff like animations. And it won’t even display stuff created in the latest version of Flash.

So, currently, there isn’t a version of Flash that Apple will allow. The full version of Flash is too heavy, and Flash Lite is too light.  Bottom line, there is no version appropriate for the iPhone/iPod Touch.

The current brouhaha is that Apple came out with their iPhone SDK, and Adobe’s current CEO said in a conference call last week that his firm would use that to develop Flash for the iPhone. The reality is they can’t without deeper ties to the underlying operating system, or to the Safari browser. That isn’t possible without Apple’s help and approval.  It seems his engineers explained the facts of life to him, and a day later he corrected himself.

So, now Adobe is back to square one.

My guess is there’s a lot of politics going on behind the scene, and some of it is historical:
1) Adobe raped Jobs in licensing fees for using display postscript at NEXT.
2) They tried to do that again at Apple for OSX, and Jobs said screw you and developed the whole display technology using PDF. He could do this because Adobe had opened the specs so PDF could become a standard. Open=no licensing fees… 🙂
3) Adobe probably pissed Jobs off (as well as all Mac users) when they were one of the last software companies to release OSX versions of their programs, and used Carbon (a bridge) rather than Cocoa (the native method).
4) Adobe then again took forever to make their apps native for Intel, probably further straining their relationship with Jobs.

So, basically, I would guess there is no love lost with Jobs when it comes to Adobe. Hey, they screwed with him when he was down.

The problems for Adobe are many. First, all their big apps (including Photoshop and Illustrator) are mature, and there just isn’t much they can add to them to make people upgrade. They locked themselves into a development box where they can’t utilize all the great underlying OS features to create a nice upgrade, either. So, their only place for real growth is to ride the next wave in computing — mobile — but they can’t if Flash isn’t as ubiquitous on phones as it is desktops. So, there are a bunch of choke points and pressures.

The iPhone points to the future and is a grand success, but Apple prefers to use and promote web standards — like Scalable Vector Graphics (SVG), Javascript (Ajax), and the latest in the HTML specs — rather than proprietary things like Flash.  Microsoft is introducing a Flash competitor called Silverlight. So, Adobe is desperate because they know the mobile phone/browsing market is many times bigger than the desktop market. If they can’t get Flash to be as ubiquitous on mobile devices as it is on the desktop, the jig is up and they could miss out on the whole next generation of computing. And all those Flash developers will have to learn new skills.

It’s desperation time for the whole bunch, hence the latest outcry.

Thanks, PXLated. This will indeed be very interesting to watch! [Note: I guess I won’t go long on Adobe stock.]

Not being one to ever be satisfied, I then just had to ask yet another of our mutual smart friends for his opinion on the news. Steve Borsch has an excellent blog at Connecting the Dots, and also blogs with me occasionally at Minnov8. He’s very savvy in the ways of Apple and Adobe, having worked for Apple for several years in sales in the ’90s. And he’s as plugged in to where things are headed in the new world of "the Internet as platform" as anyone I know. Here are his comments:

Any of us in the tech sector knows that shrink-wrapped software is dead; the personal computer will be less and less necessary going forward; and that multiple device types connected to the Internet — with most of the processing being done "in the cloud" or at hosted facilities — will be the way most of us get our news, information, entertainment, and social connections going forward.

As the Internet increasingly morphs into the "platform" for applications — either Web, desktop, or the new category of rich internet applications (RIAs) — runtime "containers" will be critical for any company hoping to be relevant, and Apple’s name has come up as one of the most absent players in this space. Ironically, iTunes is often used as the best example of a rich internet application, since one can rip and manage music on the personal computer desktop; share it within the home; buy and download music, movies, and video "up in the cloud" along with cover art; and subscribe to free audio and video podcasts.

Adobe’s AIR (Adobe Integrated Runtime) is an RIA platform with incredible functionality and the capability to "collapse" many sorts of technologies into a "container" that runs in a Web browser or on a personal computer desktop. Microsoft’s Silverlight takes a different approach (and many design tools exist for creating and deploying Silverlight "containers"), but the essence is the same: next generation hybrid applications that attempt to marry the best of the desktop with the best of what’s delivered over the Internet from the cloud. In fact, buzz has it that Silverlight was a direct strategic response to the ubiquity of Flash (which is on something like 97% of all browsers), and that Microsoft’s abdicating the runtime of video, audio, and animation to Adobe was a very bad idea…especially if the company was interested in cloud computing (which it is now!).

My belief is that Apple isn’t going to sit this one out, and the Flash controversy is all about positioning their approach (whenever it’s revealed), since they have all the building blocks necessary: the most ubiquitous creative platform, called Macintosh; Quicktime (which I’d argue is the best video container); Safari on both Mac and Windows (built on the fast, completely Web-standard browser engine called "WebKit"); incredibly simple "clip" technologies like WebClip (a fast and easy way to clip a section of a web page, and it automagically turns into a widget); and the fastest growing mobile device (iPhone); and many, many rumors of upcoming device-types leveraging the critically acclaimed "touch" technology used in the iPhone interface.

Add to that Apple’s famed ability to deliver easy-to-use interfaces to historically difficult processes and technologies. Probably my best example is the phenomenally good-looking movies and, most specifically, DVDs that can be created with iMovie and iDVD. Having grown up in the interactive space with videodisc and CD-ROM, I can tell you that creating and delivering a DVD is so laughingly simple that one of my non-technical friends (who can barely figure out the radio in his car) has delivered some of the best-looking DVDs I’ve ever watched.

My prediction is that Apple will be delivering different "touch" form-factors in the next six months (along with faster 3G iPhones), as well as touch modifications to their notebook platforms. As user-generated content continues to explode — and demand accelerates for tools to create and deliver it — Apple will be right there with what’s needed to create and deliver at runtime.

There you have it, folks. What my smartest, tech-savviest friends say is behind all this Apple/Adobe posturing regarding Flash. In other words, there’s a whole lot more than meets the eye.  And your intrepid reporters at Tech-Surf-Blog [wherever I can find them!] are out there for you, right in the middle of it all.

(For another take on Apple and its culture, check out this great cover story just published in Wired Magazine: Evil/Genius: How Apple Wins By Breaking All the Rules.)

Now, you need to tell me what *you* think about the future of Apple and the iPhone.  Don’t be shy — comment below and show your stuff…

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